Sprinklr will send an email for all automatic deactivated users. This email will allow users to re-login with an expirable link. In other words, we will send an email with a reactivation link to users who are getting deactivated because of auto-deactivation capability. With a reactivation link, users can activate themselves again without reaching out to admins.

Points to Remember

• User will only receive the reactivation link in the email, if the deactivation is done automatically.

• The mail wouldn’t contain a link to reactivate, if deactivation is done manually.

• The reactivation link will expire in a set x no. of days.