Restrict Login Access to IP Address at User-level

Updated 

You can now restrict login access to the Sprinklr platform to specific IP Addresses at the User level. All the users on whom the restriction is applied can log in from specific IP address only when trying to login to Sprinklr. For example, if you want your employees to work only from office location and not from any other location, then you can restrict the login access to specific IP Addresses from where they can log in to Sprinklr. This feature can be also be used while adding multiple users through Bulk Import.


To learn more about getting this capability enabled in your environment, please work with your Success Manager.

To Restrict the Login Access

  1. Click the New Tab icon Screen Shot 2017-09-25 at 1.52.25 PM.png and select Settings under Sprinklr Social.
  2. On the Settings Home window, select Users.
  3. In the top right corner of the Users (Settings) window, click Add Users.
  4. On the New User window, enter the details. For more information, see Add User(s) in Sprinklr.
  5. Under Restricted IPs, enter the IP Addresses separated by commas. This will allow the users to log in to Sprinklr only through these IP addresses.
    Entering restricted IPs on the New User window
  6. Check the box alongside Is Space User, if you want the user to be able to access the Space UI only. Check the box alongside Is Space User
  7. Click Save in the bottom right corner of the window.