Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest advocacy enhancements below! 

User Experience Enhancement on the Website 

Website Enhancement | Ability to Check the Scheduled Content on the Website

While scheduling content via an advocacy website, you will now be able to see visual clues (dots same as in scheduler) on which all dates you already have scheduled content. This will reduce the chances of scheduling multiple contents on the same date. 

Website Enhancement | Support for Cancel Option in Upload Content Tab

We have enhanced the design of the suggest-content tab on the website. Now you have the cancel button to take them out of the suggest-content part. 

Website Enhancement | Ability to Redirect to Home Page 

You will now be taken to the home page when you click the site logo. This will make their browsing experience consistent with other social channels. 

Admins Enhancement 

Admins Enhancement | Allowing Gamification based Engagement on Social Channels

Admins can now control gamification based on social channels. You can define the points system separately for shares on each social channel. This will allow you to prioritize one social channel over others. The points can now be allocated differently for a share on Twitter vs a share on Linkedin.

Admins Enhancement | Email Alerts for Published Content

Admins can now forward email notifications to the users for contents published on the advocacy site. This will allow admins to increase the adoption of the advocacy program. Please note that admins will need to create a support ticket to add all the advocacy users to a particular profile list. Profile list will be used to send emails to advocacy users. 

Admins Enhancement | Allowing Admin to send Notes on Rejecting a User Content

Admins can now send notes on the user’s email while rejecting a content suggested by them. This will allow advocates to get feedback on the content they suggested and enable them to suggest relevant content in the future. 

Mobile App Enhancement 

Mobile App Enhancement | Added a New Module for Reporting

Now advocacy users would be able to see reporting of the posts they are sharing via advocacy. They will be able to see the stats for their Twitter and Linkedin accounts added in Advocacy. This will allow them to see how they are growing as a thought leader by using advocacy. 

Mobile App Enhancement | Ability to Apply Time Filter on the Leaderboard

Advocates will now be able to filter the leaderboard based on the time period. Pre-defined options will be provided to users to see if they are doing well in a particular span. This will be important for the new advocates joining the program as they will now be able to compare their performance with others for a particular time period. 

Mobile App Enhancement | Ability to Show Word Count for each Channel

Advocates will now be able to see the word count while they are drafting a post. This will allow them to keep the content undper channel restrictions. 

Mobile App Enhancement | Implementation of New Design for Tabs

To enhance the user experience while browsing content on advocacy app we have enhanced the design of tabs. 

Mobile App Enhancement | Support to Display Session Expiry Message

You will now be able to know when your session has expired. This will improve the user experience for the advocates. 

Mobile App Enhancement | Enhancement of Share Experience 

We have enhanced the share experience on advocacy app. Users would now be clearly able to identify which channels they are sharing their content on.