Sprinklr 17.1.0 - Governance Console Capabilities and Enhancements

Updated 

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!

Navigation Tips

Read through the release notes below, or you can click on a Product title to jump to a particular Product page of the Release Notes. For quick navigation to a specific feature within the Product, click on the feature name on the right. In order to deep dive into certain capabilities, hover over the linked articles to open the article in a separate tab. Some release notes will be informational one-liners and an action cursor will not appear. Enjoy!

Display

Display | Smart Trends Integration and Trend Card Widget in Display

Since Smart Trends is a dynamic data source, Sprinklr has introduced specific widgets that have been designed to show trends within Display. Smart trends enable customers to be alerted and informed about trending events. These events can be filtered to specific brands, locations, categories, and more.

Note: Smart Trends comes with limited capability. To learn more about getting this capability enabled in your environment, please work with your Success Manager.

Display | Ability to Filter Data by Metric Values for In-depth Insights in Display

Honing in on the correct subset of data is critical in order to gain a holistic understanding of performance and key insights. Now, Sprinklr Display allows you to use metric values as filters to provide the in-depth analysis you need.

Display | Additional Smart Size Support for Stacked Column and Bar Charts

Sprinklr has enabled additional Smart Size Support for Stacked Column and Bar Charts in Display and Presentations. In a stacked bar/column chart segment, smart sizing functionality will ensure that values will show if only there is enough space in a given segment.

Presentations

Presentations | Introduction of Smart Trends Trend Card Widget in Presentations

You can now use the Smart Trends widget in Presentations, which will keep you alerted and informed about trending events. You can filter these events based on specific brands, locations, categories, and more.

Note: Smart Trends comes with limited capability. To learn more about getting this capability enabled in your environment, please work with your Success Manager.

Presentations | Ability to Filter Data by Metric Values in Presentations

You can now use the Metric Values widget in Presentations to get the correct subset of data. This capability helps you gain a holistic understanding of performance and key insights, providing you with the in-depth analysis you need.

Presentations | Ability to Show the Source for RSS Posts

Sprinklr now allows the ability to show the source of the RSS within Display and Presentations. So, when you see the RSS feed in Display or Presentations, you can also find out the sources of those RSS feeds.

Gallery

Gallery | User Sharing Functionality for Gallery

Sprinklr has now added User sharing functionality to Gallery. As a result, you can now share Galleries with specific users, user groups, or the whole workspace.