Use Cases of Video Calls

Updated 

Virtual Consultation

Allow store visitors to have virtual consultation with remote agents by opening chat page on store devices (eg- consult with tele optometrist for eye exam)

Video Commerce

Make shopping more personalized and hassle free by letting customers get on a video call with in-store agents.

Video KYC

Allow customers to transfer from voice to video call seamlessly for the purposes for authentication and verification of details

Make Customer Care More Accessible

 Video calls over sprinklr live chat can help you cater to people of different abilities; becoming a brand which gives everyone the same level playing field.