Vkontakte Capabilities and Limitations

Updated 

4 hours ago

You must contact your Account Manager to add your VK Account to Sprinklr. This is because personal VK profiles are not supported in Sprinklr, but personal VK profiles must be identified by Sprinklr as members of the VK Community to be added.

Note

  • API Limitation - The functionality is not available for Sprinklr to build. 

  • Any time the word Group is used in the platform, this refers to a VK Community.

 

Functionality

Sprinklr Supported
Notes
General

Account Type Supported:

  • VK Group

  • VK Page

Yes

Publishing

For details on media recommendations, see Vkontakte Media Recommendations.

Publish Photo

Yes

 

Publish Text

Yes

The default character limit is 3923.

Publish Video

Yes

 

Publish GIF

Yes

 

Insert Custom Link

Yes

 

Insert Emoji

Yes

 

Direct Message

Yes

 

Insert Content Placeholder

Yes

 

Insert Youtube Video

Yes

 

Insert Text Template

Yes

 

Publish Discussion Topics with:

  • Custom Link

  • Text Template

  • Content Placeholder

 

Yes

 

Engagement

Post Level Actions:

For Posts:

  • Delete

  • Comment

  • Like/Unlike

 

 

Yes

 

Post Level Actions:

For Comment:

  • Reply

  • Like/Unlike

  • Delete

 

Yes

 

Post Level Actions:

For Reply:

  • Delete

 

Yes

 

Supported Columns for VK Group:

  • Wall Post

  • Wall Comment

 

Yes

 

Supported Columns for VK Page:

  • Wall Post

  • Suggested Post

  • Wall Comment

 

Yes

 

Supported Columns for both Group and Page:

  • Topic

  • Topic Comment

  • Search

  • Persistent Search

  • Direct Message

 

 

Yes

 

Filter the messages based on Brand, Fan and All Messages

Yes

 

Post Level Actions supported by Direct Messages:

  • Reply to Direct Message

  • Mark as important

  • Delete

  • Archive

 

Yes

 

Edit a Published Post

No

 

Vkontakte Limitations

  1. Publishing Audio files, Maps, and documents.

  2. Controlling the availability of content within the network and on the Internet.

  3. Suggesting a post.

  4. Synchronization with other social networks.

  5. Support for Mentions, Emoticons, and Hashtags.

 

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