Yammer is a collaboration tool that helps you connect internally across the company. Sprinklr helps to manage all your conversations and share alerts directly via Sprinklr

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Create a YammerGroup Column

Sprinklr supports a number of engagement and publishing capabilities for Yammer after you link your YammerGroup account through Sprinklr. In this article, you will learn about how to create a Yammer column in Sprinklr.

To Create a YammerGroup Column

Step 1: Navigate to the Sprinklr Social tab, click Engagement Dashboards within Engage.

Step 2: From the Engagement Home window, either select the desired Folder or Dashboards.

Step 3: Click Add Column in the top right corner of the desired Engagement dashboard.

Step 4: In the Add New Column window, search and select YammerGroup as a source for adding a new column.

Step 5: In the Add New YammerGroup Column window, select the desired type of column you'd like me to make. The following options are available:

• Group Posts

• Group Comments

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Step 6: After selecting the type of column you want to create, enter a Name, Description, and add Accounts per your needs. Provide other Basic Information for your column. Preview of the column will render on the right side of the window.

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Step 7: Enter Workflow Properties as desired. Workflow properties refer to the properties applied in Sprinklr, either automatically or manually, that determine the message's workflow status, user assignment, priority, Spam designation, and sentiment.

Step 8: Provide Custom Properties as desired. Configuring additional properties, you can specify messages to include or exclude based on the properties that have been applied to the message.

Step 9: After providing all the details for your column, click Create Column in the bottom right corner to create the new column. Upon creation, your column will be available in the current dashboard.

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