Publish to Yammer Group

Updated 

Yammer is a collaboration tool that helps you connect internally across the company. Sprinklr helps to manage all your conversations and share alerts directly via Sprinklr​

Publish to YammerGroup

You can use the key publishing capabilities in Sprinklr to enhance the content you publish to Yammer. This article describes Yammer's specific capabilities for publishing to help you understand how to craft content for best-channel performance.

Note:

  • If your Yammer network is connected to Microsoft 365 Groups, in that scenario you can only publish text posts/comments/replies.

  • Media Post won't be possible in such a scenario.

To Publish to Yammer

Step 1: Navigate to the Sprinklr Social tab and click Quick Publish within Engage.

Step 2: In the Create Post window, search and select the required Yammer in the Select Accounts field. You can also use Advanced Search to narrow your searches by a series of various filters.

Step 3: Enter the content for the post in the Message box.

  • You can also add Custom Links, Content Placeholders, previously created Text Templates, or YouTube Videos to the post by clicking the Insert icon in the bottom left corner of the Message box.

  • Click the Emoji Picker icon from the Message box to open the emoji menu. Use the icons at the top to browse categories, or search the emoji. Click your chosen emoji, and it'll be added to your message.

  • Similarly, you can add HashTags in the Message box.

Step 4: Select Media to add a photo/video from the Media Uploader (or Upload Media to select media to upload from your device).

Step 5: Select a campaign from the Campaign and Sub-Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default.

Step 6: You can select URL Shortener to shorten every link that you paste into your message. This helps you make the most of the character limit. Similarly, you can select Tags and Social Bars from the drop-down menu.

Step 7: Apply the desired Properties to the post.

Step 8: Under Approval, set an Approval Type for your post. You can also add an Approval Note.

Optional Step: The preview of the post will render on the right pane. Also, you can click the Preview icon in the bottom left corner if you have minimized the Create Post window.

Note: Mobile preview is not available for Yammer.

Step 9: Click Post in the bottom right corner to publish the post on the selected Yammer account immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

Step 10: You can also schedule your post for a future date and time by clicking the Schedule Post in the bottom left corner. Select the month, date, and time of publishing. Click Apply to save your changes.