Yext Capabilities and Limitations

Updated 

In this article, we will cover the capabilities and limitations of Yext within the Sprinklr platform.

Yext Capabilities and Limitations

Functionality Sprinklr Supported 
Engagement
Pull in reviews from Yext  Yes
Edit a Published Post No
Reporting
Report on Agent SLA, Timestamps, Sentiment Yes
Automation
Route reviews based on Star Rating Yes