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Sprinklr Service
Overview
Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command Center - Unified-CXM
2024 Release Notes
19.11 Fall Release
19.8 Summer Release
19.5 Spring Release
19.2 Winter Release
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2024 Release Notes
19.11.1 Patch (Dec 3-11, '24)
19.11 Release (Oct 25-Nov 8, '24)
19.8.1 Patch (Oct 3-10, '24)
19.8 Release (Aug 23 - Sept 1, '24)
19.5.2 Patch (Jul 12-15, '24)
19.5.1 Patch (Jun 14-17, '24)
19.5 Release (May 18-26, '24)
19.2.2 Patch (Apr 19-22, '24)
19.2.1 Patch (Mar 16-24, '24)
19.2 Release (Feb 17-25, '24)
18.11.2 Patch (Feb 2-7, '24)
18.11.1 Patch (Jan 13-17, '24)
2023 Release Notes
2022 Release Notes
2021 Release Notes
2020 Release Notes