Conversational AI

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Generative AI-powered Intent Assistance

Intent Models can leverage Sprinklr AI+ to generate expressions and train models quickly and accurately. This feature eliminates the need for adding the expressions manually and hence saves time and effort.Enable Auto ML Tuning to Train an Intent ModelCreate an Intent Model.Next, enable Auto ML Tuni

Intent Model

Conversational AI & Bots

Knowledge Base Article

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Conversational AI

Getting Started with Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Getting Started

Agent Assist

Conversational AI

Community

Quality Management

Sprinklr Platform Copilot​

Customer-Facing Guided Workflows

Service Agent Personas