Entry Points

Articles

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Introduction and Different types of Entry Points

IntroductionThere are many options for customers to start a conversation with your brand. You can use the Messages button and URL to meet customers in a place where you can contact them. You can also enable system features such as Apple Maps or Message Suggest so that customers can start conversatio

Knowledge Base Article

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Entry Points

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Message Suggest Entry Point

When customers tap on any of the registered business phone numbers, a phone sheet appears allowing your customers to choose between voice and messaging. The Message Suggest feature allows your customers to contact you through Apple Messages for Business in the Messages app.​Businesses can reduce pho

Knowledge Base Article

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Entry Points

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URL Entry Points

Clients can initiate messages using the provided URL. When a customer clicks on the URL, the system redirects them to a message so they can send a text message. Decide how and where to provide the URL. Brands can embed it as a link in an email message or website, or use it as a button action in the

Knowledge Base Article

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Entry Points

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

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