Ideas Lab

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Ideas Lab

The Ideas Lab enables users to share feedback on a brand's offerings within the community. Brands can use this feature to assess user interest and prioritize their work backlog accordingly. It also allows brands to transparently display which user suggestions are actively in progress, keeping u

Knowledge Base Article

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Summarize with AI+

Polls

What is Community ?

Contests

Events

Setting up Community

Customize your Community

Page Layout

Widget Library

Gamification & Screener

Roles and Permissions

Direct Messaging (DM)

Reporting

Native Sprinklr Integrations

Version Control

Community Moderations

Email Notification

Tags Management

Spam Management

Ideas Lab

Product Catalogues

Integrations

Sign-up/Sign-in Flows

Switch Users

JIRA Integration

Message Approval Workflow

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas