Mapping Configuration Screen for Voice Cases

Articles

(1)
RS
Mapping Configuration Screen for Voice Cases

You can map the source headers to the Sprinklr destination fields using the Mapping Configuration screen. Determining which fields from the source will be mapped to which fields in Sprinklr is an essential stage because each entity has certain standard fields that aid the Sprinklr system in creating

Knowledge Base Article

 • 

Mapping Configuration Screen for Voice Cases

For Standard and Custom Entities

Core Components

Unified Data Connector

Dynamic Properties

Custom Fields

Privacy Guides

Tiered Approval

Macros

Rule Engine

Universal Search

Security

Blueprints

Governance

Sandbox

Integrations

Sprinklr Accessibility and Compatibility Features

AI+ Studio