Multisession Restrictions

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CTI Multisession Restrictions

Q. Why is it not possible to open both CTI and Sprinklr simultaneously on the same local machine?​A. Here is the reason:Voice calls utilize WebRTC technology for establishing real-time, persistent connections between a browser session and the voice server.When an agent accesses a Sprinklr page (eith

Knowledge Base Article

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Multisession Restrictions

For Standard and Custom Entities

Core Components

Governance

Sandbox

Integrations

Adobe

Microsoft

AppsFlyer

Google

Integration Guides

Bazaarvoice

PowerReviews

Discourse Forums

Data Connectors

Google Analytics

APIs

URL Shortners

WordPress

Haptik

Bitly

Getty

Trustpilot

Marketplace Upgradation Documents

CRM

Integration Studio

Configure an Extension in Sprinklr

External API

Computer Telephony Integration (CTI)

Sprinklr Accessibility and Compatibility Features

AI+ Studio