Switch Users

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Switch Users on Community

Admins with the Switch User permission can assist users with account-related issues by directly accessing their accounts. This feature also allows admins to replicate user experiences to address any reported issues or concerns effectively. Additionally, it enables testing and validation of specific

Knowledge Base Article

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Switch Users

Getting Started with Sprinklr Service

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge base

Community

Summarize with AI+

Polls

What is Community ?

Contests

Events

Setting up Community

Customize your Community

Page Layout

Widget Library

Gamification & Screener

Roles and Permissions

Direct Messaging (DM)

Reporting

Native Sprinklr Integrations

Version Control

Community Moderations

Email Notification

Tags Management

Spam Management

Ideas Lab

Product Catalogues

Integrations

Sign-up/Sign-in Flows

Switch Users

JIRA Integration

Message Approval Workflow

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas