The only social media management platform that is truly optimized for teams of all sizes.
Enterprise
Custom Social Media Management Solution
Publishing
In-depth Listening
Engagement
Reporting
Social Advertising
Additional Capabilities
Sprinklr is the platform of choice for organizations looking to manage social across multiple brands, teams, and geographies.
Widest channel coverage
Sprinklr supports 30+ modern channels with the flexibility to add new channels in weeks.
Best-in-class AI
Industry-leading accuracy with Sprinklr AI, further enhanced by Generative AI capabilities.
Truly enterprise-grade governance
Global compliance frameworks with seamless approval workflows, governance rules, and moderation processes.
Unified-CXM
Unified Customer Experience Management Platform (Unified-CXM) for integrated insights, marketing, and service.
How the Office and 365 team learned to work smarter, safer, and more profitably.
Driving revenue with social
With Sprinklr Social, Microsoft was able to engage with customers 30% faster — and identify future brand advocates.
Saving time with automation
By replacing multiple point solutions with Sprinklr’s AI-powered social media automation software, Microsoft’s social media managers were able to triage messages with 95% accuracy — and engage with more customers faster.
Mitigating risk at scale
Sprinklr helped Microsoft connect at scale with individual customers - across 80 different brands and 1,800 social accounts — while maintaining the brand’s strong reputation throughout.