BRAND SAFETY SOLUTIONS
Protect your brand across 30+ digital channels.
The rise of digital channels means customers can instantly share positive and negative experiences with more people than ever. That means brands have to address issues fast — or risk losing customers and revenue. Sprinklr’s brand safety solutions bring customer conversations together on one unified platform, giving your team the comment moderation, automated approval paths, global compliance framework, and enterprise grade governance to protect your brand’s reputation at every turn.
92%
of customers would stop engaging with a brand after two or three negative interactions.
Sprinklr is trusted by the world's biggest brands
Ensure brand safety across all channels.
Sprinklr’s enterprise-grade governance stops off-brand paid and organic content from reaching your audiences through a global compliance framework, standardized briefs, and automated approval workflows.
Mitigate crisis risk in PR and social media.
By consolidating comment moderation on one platform, you can integrate advertising APIs — so your team can effectively moderate both public and dark posts — and get AI-powered alerts on unexpected surges in negative sentiment.
Increase revenue and brand loyalty.
Gain full control of all live, scheduled, and outbound messages and content by setting up smart rules and AI to automatically flag and pause publishing functions when content is off-brand.
How can brand safety solutions help marketers avoid losing 32% of their audience with just one negative interaction?
Consumers now want to engage with brands online — and expect a consistent experience across every touchpoint. But without a platform to monitor published content and customer feedback across all channels, brands struggle to track and address potential crises that could negatively impact their business and reputation.
Sprinklr’s brand safety tools are designed to help brands swiftly identify and respond to issues before they become damaging crises. As the only unified customer experience management (Unified-CXM) platform, Sprinklr brings content execution, moderation, and monitoring together in one place — so your team can keep up with conversations across 30+ digital and social channels in real time, ensure global brand compliance, and proactively take steps to deliver positive customer experiences at every touchpoint.
Mitigate potential brand safety risks with Sprinklr.
Connect with our experts to discuss your specific marketing goals and use cases, and discover how Sprinklr’s brand safety solutions can help you:
Leverage AI-powered smart features to mitigate the risk of off-brand content
Establish governance and accountability with automated workflows
Get a unified view of your organic and paid content — as well as customer conversations across 30+ digital channels
Proactively monitor content and customer comments to mitigate risk to your brand.
Sprinklr unifies comment moderation across all of the digital channels your customers use — including dark posts many point solutions can’t track — onto a single, unified platform, giving your team a 360° view of conversations about your brand.
2022 Gartner® Magic Quadrant™ for Content Marketing Platforms
"Leaders have solidified their market position and possess recognized strengths, each with one or two differentiators that make them competitively distinct. Leaders manage vibrant, growing businesses with progressive roadmaps."
Forrester Wave Leader in Platform and Point Solutions
“Sprinklr delivers across all social media needs at equal depth: listening, customer service, organic publishing, and advertising.”
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