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Coaching Care Agents: 8 Tips We’ve Learned from Our Customers & Analysts
In a customer-centric world, the company that can prioritize effective customer care coaching gains a major competitive advantage. Despite investing in coaching, many businesses are still struggling to achieve a cohesive customer experience and lift KPIs.
![](https://images.ctfassets.net/ukazlt65o6hl/7IFBUCLtC9Cpo39h0ilyZz/c467839a62276039c758dc8e2e52bc44/Coaching_Hero_1.jpg?w=1920&h=650&fl=progressive&q=70&fm=jpg)
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