Social Media Glossary

The Sprinklr social media glossary hosts the current definition and explanation of key terms and acronyms used in social media marketing and management. Find your desired term by using the search functionality or the alphabetical pagination below.

Four AI-powered product suites. One unified platform.

Sprinklr Service Logo

Sprinklr Service

Empower your customer service teams to deliver consistently delightful experiences across every touchpoint.

Learn More
Sprinklr Social Logo

Sprinklr Social

Reach, engage, and listen to customers across 30+ digital and social channels to maximize engagement and drive revenue.

Learn More
Sprinklr Insights Logo

Sprinklr Insights

Uncover real-time consumer, product, and market insights to build great products, drive brand loyalty and deliver great customer experiences.

Learn More
Sprinklr Marketing Logo

Sprinklr Marketing

Orchestrate on-brand global marketing campaigns across social, digital and traditional channels to drive higher marketing ROI.

Learn More