Sprinklr Customer Stories & Case Studies

Uber hero image

How Uber achieves industry-leading SLA and response times

33%

reduction in first response time

8%

improvement in case response SLA

Stories Bg Image

Microsoft’s social intelligence team turns data into insights

100%

PROJECTS COMPLETED ON TIME

8.6

BILLION LISTENING MENTIONS

Acer hero image

How Acer streamlines its workflow across global markets to improve customer experience

30K+

marketing posts published in 6 months

18%

increase in customer care responses

Uber hero image

How Uber achieves industry-leading SLA and response times

33%

reduction in first response time

8%

improvement in case response SLA

Stories Bg Image

Microsoft’s social intelligence team turns data into insights

100%

PROJECTS COMPLETED ON TIME

8.6

BILLION LISTENING MENTIONS