CUSTOMER FEEDBACK MANAGEMENT
Modernize and simplify Customer Feedback Management
Capture, analyze, and act on both solicited and unsolicited feedback — all within a single platform.
The world’s leading brands trust Sprinklr
Turn every voice into action. Build trust that lasts.
Connect every signal — from feedback you ask for to feedback you didn’t
Capture solicited feedback from Surveys and unsolicited feedback across Reviews and Ratings, Customer Service Interactions and Social Media conversations on a unified omnichannel platform.
Get richer insights with conversational surveys
Gather feedback effortlessly with adaptive surveys designed to feel like natural, dynamic conversations. Probe when responses are vague or unsatisfactory to get actionable insights.
Work smarter and act faster with AI that delivers results OOTB
Surface root causes and discover emerging experience drivers — with zero set-up or configuration.
Take control of your CX programs with effortless feedback management
Set-up, analyze and take action effortlessly on an intuitive no-code platform. Create end-to-end surveys, get out-of-the-box reporting and cross-reference data across multiple feedback sources with ease.
Get from feedback to insights to action on a unified extensible platform
Capture feedback, uncover insights, and close the loop on a unified platform. Leverage built-in extensibility with standard connectors and APIs to integrate seamlessly into your feedback management ecosystem.
Don’t just take our word for it.
Sprinklr Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
Gartner® Magic Quadrant™