Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Customer experience (CX) is the lifeblood of every organization, and the tools that enable successful experiences are undergoing speedy, innovative transformations.

This report by Ventana Research replicates an RFI/RFP process to evaluate how well 22 vendors address buyers’ requirements for CXM software based on seven important categories.

Sprinklr’s Unified Customer Experience Management (Unified-CXM) platform was recognized as a Value Index Leader for Customer Experience. According to Ventana Research, the category leaders in Customer Experience provided an impressive level of information that communicated their commitment to helping clients understand product value and the guidance clients can expect during (and beyond) purchasing.

As the only unified customer experience management (Unified-CXM) platform, Sprinklr continues to revolutionize enterprise-level customer engagement. Download the full report to read more about the evaluation criteria and help build your business case for a customer experience management platform.