Shubham Gupta

Guest Contributor

Shubham is a seasoned content writer with over half a decade of experience spanning diverse domains such as B2B, B2C, technology, lifestyle, customer experience, and more. Beyond the written word, he is passionate about diving into documentaries and discovering the city's hidden café gems.

Social CRM Explained: Definition, Principles, & Examples
Social Media Management

Social CRM Explained: Definition, Principles, & Examples

Learn what social CRM is and know more about its features, along with examples, and how they can be advantageous in improving customer relationships.

Shubham Gupta
January 8, 2024

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