Khoros Alternatives: Top 7 Competitors in 2025

Enterprise social media management isn’t just about publishing posts — it’s about turning conversations into strategy, driving engagement at scale and proving ROI with data that matters. That’s why platforms like Khoros exist — to help large teams manage content, track interactions and streamline workflows.

But here’s the challenge: In today’s fast-moving digital landscape, good enough isn’t enough.

Many brands using Khoros struggle with disjointed tools, limited analytics depth and a lack of flexibility in customization. The platform’s rigid structure and separate modules can make cross-functional collaboration harder than it should be. Add to that complex implementation and limitations in ad execution, and it’s clear why some enterprises are exploring Khoros alternatives.

If your team needs a more connected, scalable and insight-driven social media management platform, now is the time to consider other options. We’ve done the research for you — here are the top Khoros competitors that bring smarter automation, deeper analytics and a more seamless social media experience.

📌 While Khoros offers solutions beyond social media management, like social care and communities, this blog focuses on finding the best alternative for its social media management capabilities.

Why consider alternatives to Khoros?

Khoros is built for enterprises that need structured social media management across multiple teams and regions. It offers AI-powered automation, social listening, content planning, publishing and engagement tools designed to help brands run large-scale social campaigns. With governance controls and workflow automation, it ensures compliance and consistency for complex organizations.

However, as enterprises grow and their social media strategies become more sophisticated, Khoros’ limitations start to surface. Here are some of the key challenges users face:

1. Fragmented toolset

Khoros’ separate tools for marketing, care, community, AI and analytics often lead to disjointed data and poor collaboration. Teams struggle to get a unified view of social performance.

2. Rigid customization

Many users report that Khoros' customization options are limited and resource-intensive, making it difficult to tailor the platform to specific business needs. Additionally, glitches and platform instability can disrupt workflows, affecting overall efficiency.

As per a review on Gartner: "I dislike that it glitches and stops pulling in the content suddenly without displaying any error, also, when the load on the tool increases it lags and eventually hampers the productivity. I also dislike the fact that it sometimes pulls in the content very late.”

3. Restricted channel coverage

Khoros supports only 20 social and digital channels, leaving gaps in a brand’s omnichannel strategy. Key platforms like Reddit and Discord are not natively integrated, forcing teams to publish natively, then manually import content for social media engagement and analytics. This disrupts workflows, making it harder to maintain a seamless, data-driven social strategy.

4. No in-built social listening & limited sentiment analysis

Unlike some competitors, it does not offer built-in social listening, requiring enterprises to invest in additional third-party tools to monitor conversations effectively. Even with integrations, its monitoring is primarily limited to owned channels and keyword tracking, making it difficult to capture the full scope of brand perception across social media. Additionally, its social media sentiment analysis lacks depth and accuracy, limiting brands’ ability to take real-time action based on audience sentiment.

If your team needs more flexibility, deeper insights and a truly unified platform, it may be time to explore Khoros alternatives that offer a more connected, scalable and data-driven approach to enterprise social media management.

Top 7 alternatives to Khoros

While this list isn't exhaustive, we invested significant time in research and consulted with paying customers to arrive at social media management tools that are making waves in 2025 and beyond. Their insights have contributed to this compilation of alternatives to Khoros, giving you the freedom to choose software that best aligns with your social media requirements.

Based on 2025 research, here’s a list of the top 7 Khoros competitors, businesses can prefer:

Khoros Alternative #1: Sprinklr

Enterprises looking for a Khoros alternative often find themselves constrained by fragmented tools, limited AI capabilities and reporting that lacks depth. Sprinklr, in contrast, is a fully unified customer experience platform, offering advanced AI-powered social media management, deep analytics and scalable automation for global brands. Recognized as a leader in The Forrester Wave™: Social Suites, Q4 2024, Sprinklr helps enterprises streamline operations, enhance engagement and drive data-backed decisions — all from a single platform.

🚀 Prominent features

1. Broader channel support & native integrations: Khoros supports only 20 channels, forcing teams to manually manage content on platforms like Reddit and Discord. Sprinklr eliminates this gap with:

• 30+ social, messaging and digital platforms, including critical platforms like Google Business, Yelp, TripAdvisor, Glassdoor and app stores (Google Play and Apple App Store), streamlining publishing and engagement.
• Native integrations with Reddit, Discord and industry-specific platforms, reducing manual work and improving efficiency.

2. Advanced AI capabilities: While Khoros has basic AI capabilities that only scratch the surface of automation, Sprinklr’s AI engine transforms how brands manage social — to streamline publishing, engagement and compliance, ensuring seamless social media operations.

• Triages incoming messages with AI to engage faster and at scale, ensures brand compliance with AI-powered checks and guardrails, listens to customers across social channels and leverages logo detection to discover UGC opportunities.
• With 750+ pre-built AI models across 60+ verticals, it minimizes setup time and accelerates time-to-value. Automated implicit feedback loops and user-driven explicit feedback collection ensure that the AI models are continuously learning and improving.
• Sprinklr AI+ brings the power of Generative AI to the platform, enabling brands to generate channel-specific content across formats instantly. It simplifies content reviews with AI-powered grammar and tone checks, ensures faster replies with response simplification and modification and helps teams create engaging, on-brand content effortlessly.

3. Advanced social listening & sentiment analysis: Khoros primarily tracks owned channels and keywords, and lacks robust sentiment analysis, limiting a brand’s visibility into broader industry conversations. Sprinklr’s AI-powered listening offers:

• Real-time monitoring of billions of conversations across 30+ channels in 187 languages.
• Deep sentiment analysis that detects emotions beyond simple keywords. It processes 10 billion predictions daily with over 80% accuracy, offering customized AI models for industry-specific sentiment detection. Its advanced AI reads messages in context, accurately identifying opinions and categorizing them as positive, neutral or negative, ensuring brands truly understand customer emotions.
• AI-driven trend detection, allowing brands to act on insights faster.

4. Superior reporting & analytics: Khoros users often struggle with rigid, service-focused reporting, which lacks flexibility for marketing needs. Sprinklr, however, provides:

• Fully customizable social media dashboards for marketing, care and executive-level insights.
• AI-powered visualization tools that transform data into actionable insights.
• Seamless integrations with CRM, BI tools and media data, offering a 360° view of brand performance.

You can check out more such reporting capabilities of Sprinklr here!

5. Unified platform: Khoros’ separate tools for Marketing, Care and Community often result in disjointed workflows. Sprinklr, built for enterprise complexity, provides:

• A single, unified platform, enhancing cross-team collaboration.
• Flexible approval workflows and automated compliance checks, ensuring brand integrity.
• Highly configurable governance tools, tailored to enterprise security needs.

Overall verdict

For enterprises seeking a truly unified, AI-powered social media management platform, Sprinklr is the clear leader. With advanced automation, deeper insights, broader integrations and superior social media analytics, Sprinklr empowers global brands to scale smarter and drive impact. That’s why it has been named a leader in The Forrester Wave™: Social Suites, Q4 2024. If your business demands a future-proof, insight-driven platform, it's time to switch to Sprinklr.

Customer testimonials

💪 Strengths

“Sprinklr has proven to be an invaluable asset for our organization. Its comprehensive suite of tools allows us to efficiently manage our social media presence across multiple platforms. The platform's ability to consolidate data and provide actionable insights has significantly enhanced our decision-making process. Furthermore, Sprinklr's customer support team is exceptional, offering prompt and helpful assistance whenever needed. We wholeheartedly recommend Sprinklr to businesses seeking to streamline their social media operations.” Source

👎🏻 Weaknesses

“While Sprinklr offers a robust suite of tools for managing social media campaigns, its interface presented a somewhat steep learning curve. The platform's numerous features and intricate functionalities can initially feel overwhelming, requiring a significant time investment to fully grasp.” Source

Trusted by: Uber, Microsoft, Wells Fargo, the Prada Group and Boston University

Price: Custom pricing available. Contact an expert for more information.

Khoros Alternative #2: Sprout Social

Sprout Social is a versatile social media management platform designed to simplify the complexities of social media for brands of all sizes. Known for its intuitive interface and robust feature set, Sprout Social excels in helping teams manage content, analyze performance and collaborate seamlessly. While Khoros offers enterprise-grade tools, Sprout Social stands out with its ease of use, advanced analytics and extensive integrations, making it a strong choice for brands seeking a more user-friendly and efficient solution.

🚀 Prominent features

• Sprout Social’s sophisticated yet intuitive UI makes it easy for teams of all skill levels to navigate its features. From crafting posts to diving into analytics, the platform ensures a seamless experience, reducing the learning curve often associated with complex tools like Khoros.
• Its content calendar allows brands to plan, schedule and publish posts across multiple platforms with precision. Its collaboration tools, including task assignments and approval workflows, make it ideal for larger teams and agencies that need to coordinate efforts efficiently.
• Its analytics suite provides deep insights into engagement rates, audience growth and campaign performance. The platform’s customizable reporting tools allow brands to tailor data presentations to meet specific stakeholder needs, offering a level of flexibility that Khoros often lacks.
• It integrates seamlessly with major CRM systems, analytics tools and other digital marketing resources. Its API access also allows for custom integrations, making it a highly adaptable tool for complex marketing ecosystems — something Khoros struggles to match with its limited integration capabilities.

Overall verdict

While Khoros is well-suited for large-scale enterprises, Sprout Social offers a more intuitive experience without compromising on analytics or collaboration tools. Its easy-to-use interface reduces the learning curve, making it ideal for teams that need both power and efficiency. The platform’s custom reporting, smart inbox and extensive integrations give brands greater flexibility in managing their social presence. For organizations looking for a scalable, user-friendly and analytics-driven solution, Sprout Social emerges as a compelling alternative to Khoros.

Compare Sprinklr vs Sprout Social now!

Customer testimonials

💪 Strengths

“What I love about Sprout Social is its intuitive post scheduling and comprehensive reporting capabilities. I appreciate how I am able to post across multiple accounts seamlessly. The reporting tools provide helpful insights into social media performance, allowing me to track engagement and analyze trends.” Source

👎🏻 Weaknesses

“Listening - Really wish that the capabilities of listening were stronger for platforms like LinkedIn. It basically monitors what is already being captured in my Smart Inbox.” Source

Price:

➤ Standard: $199 per seat/month

➤ Professional: $299 per seat/month

➤ Advanced: $399 per seat/month

➤ Enterprise: Available on request

Khoros Alternative #3: Emplifi

Emplifi is a unified social media management platform that blends AI-driven insights, customer engagement tools and commerce capabilities into a seamless experience. Designed for brands that prioritize both automation and authentic interactions, it offers deep analytics, social commerce integrations, and community-building features that go beyond just scheduling posts.

🚀 Prominent features

• It integrates marketing, care and commerce into one system, enabling brands to create shoppable posts and facilitate in-app purchases directly within social platforms.
• It offers robust tools for sourcing, managing and publishing UGC, allowing brands to leverage authentic customer content to enhance credibility and engagement.
• It utilizes AI to deliver real-time social listening and in-depth analytics, providing actionable insights into customer sentiment and campaign performance.
• It includes a built-in social chatbot that enhances customer engagement by providing instant responses and support within social channels. This feature is particularly beneficial for brands aiming to improve social media customer service responsiveness directly on social platforms.

Overall verdict

Emplifi distinguishes itself with features like integrated social commerce, dedicated UGC management, AI-driven analytics and built-in chatbot capabilities. These functionalities provide a more holistic approach to social media management, addressing specific areas where Khoros may have limitations. For brands seeking to enhance their social media strategy with advanced engagement tools and seamless integration of commerce and content, Emplifi presents a compelling alternative.

Customer testimonials

💪 Strengths

“It is very intuitive and has all the information I need! It's always progressing with new features, and customer service are understanding if there are any issues. It's very easy to collate and export data. Easy to add people to the system and integrate their accounts” Source

👎🏻 Weaknesses

“What I dislike the most is the ability to integrate platforms. From our side the person who set up the company's Instagram account has left the business, so we have yet to be able to set up that channel on our page.” Source

Price: Available on request

Khoros Alternative #4: Brandwatch

Brandwatch is a leading social media management and consumer intelligence platform trusted by global brands for its advanced analytics and listening capabilities. Known for its robust AI-driven insights and comprehensive data coverage, it excels in helping brands understand audience sentiment, track trends and measure campaign performance. Compared to Khoros, it stands out for its superior data integration, real-time monitoring and actionable insights, making it a go-to tool for data-driven marketers.

🚀 Prominent features

• It supports an extensive range of social media channels, providing comprehensive coverage and ensuring that no conversation is missed.
• It excels in social listening, monitoring over 100 million unique data sources and offering advanced sentiment analysis. This allows brands to capture a wide range of conversations and gain valuable insights from global audiences.
• It uses state-of-the-art AI to deliver advanced competitive analysis. This feature helps brands stay ahead of their competitors by providing fast and accurate insights into market trends and consumer behavior.
• It offers comprehensive influencer management tools, allowing brands to discover and manage influencers from a database of over 30 million global creators.

Overall verdict

Brandwatch outperforms Khoros in listening capabilities, data coverage and influencer marketing, making it the go-to tool for brands that prioritize data-driven decision-making. While Khoros excels in engagement and community management, Brandwatch’s AI-powered insights, historical data access and end-to-end influencer solutions provide a more comprehensive approach for enterprise-level social media strategies.

Customer testimonials

💪 Strengths

“I use Brandwatch daily. Any social media manager knows it's critical that you be able to compose and schedule your posts in advance. Many schedulers can be used to accomplish this, but where Brandwatch excels is the approval queues that can be created if you have multiple members of a team working on the same social posts. The transition to Brandwatch was fairly straightforward. Accounts do not need to be reconnected often, which is great.” Source

👎🏻 Weaknesses

“Unfortunately, demographic data is very limited, and sentiment analysis is very inaccurate. Some stories, which were sad in content but not reputationally negative were still flagged as a "negative" sentiment, even though it was negative solely because of the nature of the story and nothing to do with the brand. This makes this aspect of the platform not usable for analysis purposes.” Source

Price: Available on request

Khoros Alternative #5: Hootsuite

Hootsuite is a leading social media management platform known for its user-friendly interface and robust social media scheduling capabilities, designed for businesses of all sizes. While Khoros offers deeper community engagement and customer care features, Hootsuite excels in content scheduling, analytics and integrations. Its ability to handle high-volume posting and provide detailed performance metrics gives it a distinct edge over Khoros for brands focused on efficiency and data-driven strategies.

🚀 Prominent features

• Hootsuite’s AI-powered writing tool, OwlyWriter AI, helps users generate captions, repurpose top-performing posts and create engaging content quickly, reducing the time spent on social copy.
• The platform provides in-depth reporting on audience engagement, campaign performance and competitor analysis, offering businesses actionable insights to refine their strategies.
• With support for networks like Facebook, X, LinkedIn, Instagram, Pinterest, TikTok, Reddit, Mastodon, Threads, BlueSky, Google Business Profile and YouTube — along with integrations with CRM systems, and advertising platforms — it simplifies multi-platform management.
• Its social media content calendar and bulk scheduling features enable efficient planning and management of social media posts across multiple channels, ensuring a consistent online presence.

Related Read: How To Schedule Social Media Posts In Bulk: 5 Easy Ways

Overall verdict

Hootsuite outperforms Khoros in scheduling efficiency, analytics depth and integration flexibility, making it a better choice for teams managing high-volume content across multiple platforms. While Khoros shines in community engagement, Hootsuite’s ability to streamline workflows and provide actionable insights makes it ideal for data-driven marketers and busy social media teams.

Customer testimonials

💪 Strengths

“Hootsuite is a great platform that assists our company with managing our social media accounts, helps us achieve our marketing goals, and helps improve efficiency by saving us valuable time to focus on other job-related tasks. The support from the customer service team is also quick, reliable and personable. Hootsuite takes the worry out of managing our social media efforts.” Source

👎🏻 Weaknesses

“I do not find posting to multiple social media platforms helpful, which is the primary purpose. The main issue is Instagram, it constantly tells me my photos are sized incorrectly, despite using Instagram-specific photo sizes. I have also had issues with the order of images as part of a post, which changes the story that goes along with the post, especially if the post is a story with text and captions that the user is meant to scroll through.” Source

Price:

➤ Team: USD 249/month

➤ Professional: USD 99/month

➤ Enterprise: Custom pricing

Khoros Alternative #6: Dash Social

Dash Social (formerly called Dash Hudson) is a visual social media management platform designed for brands that prioritize visual content performance and Instagram-first strategies. Unlike Khoros, which focuses on broader community engagement and customer care, Dash Hudson specializes in helping brands optimize their visual content through advanced analytics and predictive insights. Its unique focus on visual storytelling and performance-driven content makes it a standout choice for fashion, beauty and lifestyle brands.

🚀 Prominent features

• Its Vision AI analyzes images and videos to predict which content will generate the highest engagement. This helps brands optimize their visual strategy and post only the most impactful creatives.
• It monitors brand mentions, competitor activity and emerging topics to help brands adapt their strategies based on audience sentiment and industry shifts.
• It provides in-depth reporting tools that allow users to export data in multiple formats (.xls, .csv, .pdf) and customize reports with competitor benchmarking, campaign performance insights and audience engagement trends.
• Its Boards feature simplifies content segmentation by providing visual performance reporting for photos and videos. This makes it easier for brands to analyze what works and adapt their strategies, offering a level of visual insight that enhances decision-making.

Overall verdict

Dash Social excels in AI-driven content optimization and trend analysis, making it a powerful alternative to Khoros for brands focused on visual storytelling and predictive insights. With features like Vision AI, advanced social listening and customizable analytics, it offers a data-rich, engagement-driven approach to social media management.

Customer testimonials

💪 Strengths

“Very intuitive platform and beautifully simple design. I especially love the AI Summary feature that lets you condense a huge page worth of info into a paragraph. Super helpful when rushing for a meeting to give top line updates on how the socials are going! Also love the ranking system on the Media Library. Its AI integration predicts what will and will not perform, helping me take guesswork out of my job!” Source

👎🏻 Weaknesses

“The tool seems to focus on detail metrics only for Instagram while other platform like X, Tik Tok or YouTube seem to have limit metrics to review performance.” Source

Price:

➤ Grow: $499/month

➤ Engage: $899/month

➤ Advance: $1599/month

➤ Enterprise: $2999/month

Khoros Alternative #7: Buffer

Buffer is a beginner-friendly social media management tool that focuses on simplicity and accessibility. While Khoros offers robust community engagement and customer care features, Buffer is designed for users who want a quick and easy way to schedule posts, track performance and engage with their audience. Its uncluttered interface and straightforward workflows make it ideal for beginners.

🚀 Prominent features

• One of the few social media management tools supporting Mastodon, Buffer provides brands with the flexibility to manage both mainstream and decentralized social networks efficiently.
• Its content management system is designed for simplicity and effectiveness. Creating and scheduling posts across multiple platforms is a streamlined process – just draft your content, attach visuals, select your platforms and set your schedule. The drag-and-drop calendar offers an organized snapshot of your social media plan, simplifying your content strategy and execution.
• Its AI assistant generates content ideas, suggests improvements and helps repurpose existing posts, boosting productivity while ensuring a consistent brand voice.
• Using its Start Page, users can create branded, customizable landing pages linked from their social bios, offering a seamless way to drive traffic and conversions directly from social media. Smart alerts prioritize important comments, ensuring you never miss a pressing inquiry and helping you build valuable connections with your audience.

Overall verdict

Buffer’s user-friendly interface, smart AI-powered features and innovative Start Page functionality make it an excellent choice for brands looking for a simple yet effective social media management tool. While Khoros is designed for enterprise-level collaboration, Buffer offers a more intuitive and accessible experience for teams that prioritize ease of use and streamlined workflows.

Customer testimonials

💪 Strengths

“Buffer takes all the stress out of social media management. There's a great draft and approval process along with an easy-to-use asset library. Having multiple platforms in one place but still having the benefit of most of the native apps is well worth the subscription cost.” Source

👎🏻 Weaknesses

“If I could change one thing, it would be the interface; it's not always the fastest and has limitations when dealing with large data sets.” Source

Price:

➤ Essentials: $5/month/channel

➤ Team: $10/month/channel

➤ Agency: $100/month for 10 channels

How to evaluate platforms like Khoros

For enterprises, social media isn’t just about posting — it’s about scalability, security and strategic impact. If you’re considering Khoros or an alternative, here’s what to evaluate:

1. Can it scale with your business?

Your platform should handle global operations, multi-brand management and complex social media workflows without breaking a sweat. Look for hierarchical permissions, AI-powered automation and localized content capabilities to streamline operations across regions.

2. How advanced is its social engagement?

Enterprises need more than basic replies — think AI-driven moderation, sentiment analysis, crisis detection and automated engagement workflows. If you’re managing thousands of interactions daily, real-time response management and social care integration are non-negotiable.

3. Does it offer enterprise-grade analytics?

Data-driven decisions require real-time performance tracking, predictive analytics and competitive benchmarking. Your platform should provide deep insights across organic, paid and owned channels to drive measurable impact at scale.

4. How well does it integrate with your ecosystem?

A true enterprise solution must connect seamlessly with CRM, BI tools, ERP and compliance platforms. Open APIs, customizable workflows and AI-powered recommendations ensure a connected digital ecosystem that enhances efficiency.

5. Is it built for enterprise security & compliance?

From GDPR and CCPA compliance to SOC 2 certification and AI-driven content governance, your platform should offer role-based access, audit logs and automated risk detection to safeguard brand reputation.

6. Is it future-proof?

AI-driven automation, hyper-personalized audience insights and emerging channel support (like messaging apps and decentralized networks) ensure your platform evolves with the industry — not behind it.

The right platform doesn’t just manage social media — it empowers you to drive engagement, efficiency and revenue at scale. Choose wisely!

Conclusion

Social media isn’t just about posting anymore — it’s about owning the conversation, driving engagement and proving ROI. While Khoros is a strong contender, it’s not the only game in town. Whether you need AI-powered insights, real-time social listening, scalable automation or a seamless way to integrate with your enterprise tech stack, there’s a better fit out there.

The best platform for your business is the one that doesn’t just keep up — but pushes you ahead. Choose a tool that’s built for speed, scale and impact — because in today’s fast-moving digital landscape, anything less is just playing catch-up.

And if you’re already playing catch-up, it’s time to switch to a platform that actually leads the pack — like Sprinklr Social. With enterprise-grade AI, unmatched channel coverage and the industry's most advanced unified social suite, you’re not just managing social — you’re mastering it. 😉