How the user details features works

Once you navigate to user details, you are able to see Overview, Permissions, Manage Signatures, Social Avatar, Notification Preferences and Security Settings.
Navigate to User Details

1. Login to your Sprinklr environment and click on your User Icon in the top right corner to access the quick User Menu.

2. From the User Menu, click the Username to open the User Details Window.

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3. In the User Details window, the following tabs are available:

• Overview Tab

• Permission Tab

• Manage Signatures Tab

• Social Avatar

• Notification Preferences Tab

• Security Settings Tab

Alternatively

1. Click the New Tab icon . Under the Governance Console, select Users within Platform Setup.
2. Hover over the user's Options icon and select the Details option.

1. Overview Tab

From the Overview tab, you are able to see the following information about the user:

1. User Details

2. User Groups Details

3. Restricted IPs for the User

4. Approvers

5. Default Handles

6. User Properties

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Permissions Tab

• The Permissions tab allows you to see all the platform permissions that control what a user can and cannot do within the platform. 

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• The User(s)/User Group(s) only in your current workspace are modified when you Remove/Revoke any permissions. As a result of that, when you remove the permissions for a particular workspace, Sprinklr does not remove the permissions in the other workspaces the user is in.

Social Avatar

Sprinklr allows you to use your Yammer profile as your social avatar. This avatar can further be used while engaging with a Yammer Public Group added in Sprinklr.

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• Click Add Social Avatar in the middle of the Social Avatar tab.

• In the Add Social Avatar pop-up window, select Yammer User.

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• Next, sign in to your Yammer account, if you are not already logged in. Additionally, click Allow in the bottom right corner to let Yammer access Sprinklr network.

• After you click Allow, your Yammer profile will be linked as your Social Avatar.

Security Settings Tab

• The Security Settings tab allows you to change your password, security question & answer, and update your mobile number. It also allows you to edit Two-Factor authentication setup and registered devices or locations.

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• To edit these settings, click the Edit icon alongside the desired security option.

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