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Sprinklr Service
Overview
Inbound VoiceOutbound VoiceSocial Customer ServiceLive Chat SupportCommunitiesConversational AI PlatformConversational IVRKnowledge Base SoftwareUnified Agent DesktopAgent AssistOmnichannel RoutingAI-Powered Quality ManagementSupervisor ConsoleConversational AnalyticsWorkforce ManagementReporting and AnalyticsOmnichannel SurveysGuided WorkflowsService Command Center - Unified-CXM
![Category Image](https://prod2-sprcdn-assets.sprinklr.com/50400/d01c7ce9-8cf2-4c7a-8695-8500a3c47f04-2139625/Vector_(8).png)
Governance
Governance refers to the capabilites that allow you to maintain a secure, well-administered environment with complete control over access and configuration.
Through account, user, and system governance, system administrators can provide team members with the permissions they need while maintaining security and optimizing efficiency.
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Reference Guide for Sprinklr Social
Getting Started with Sprinklr Social
Sprinklr Social Glossary
Channels
Digital Asset Manager
Publishing
Engagement
Governance
User Management
Account Management
Queue Management
SSO & User auto provisioning
Macro
Custom Fields
Tags
URL Shorteners
Configurator
Others
Rule Engine
Reporting
Link in Bio
Distributed
Display
User Generated Content
Advocacy