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User Data Retention​

User Data Retention - this feature drives value by aligning with GDPR Data protection standards ensuring clients' confidence in their data’s strict privacy and forest trust with Sprinklr within the European region.​User Data Retention automatically masks or deletes user data

Knowledge Base Article

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RS
Configure Colours for User Availability Status on Sprinklr

Users set different statuses that can be configured as a custom field (User Availability Status). Sprinklr now allows you to set your preferred colors assigned to respective availability statuses.Each status entry in the custom field can be assigned a color, using a hex value or by using the color p

Knowledge Base Article

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Reporting on User Login and Logout

Login & Logout Details in Reporting will enable you to track user login and logout details which can be plotted on a reporting dashboard. Details that can be reported are:  User Session IP Address  User Session Location  User Session Login Method  User Session Login Time &nb

Knowledge Base Article

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Set Up and Integrate RSS Feeds in Sprinklr

You can fetch the updates of a website by using RSS (Rich Site Summary) feeds. Any new update on the website can be published on the native social media channel via Sprinklr through the respective social media account.Steps to Add an RSS FeedClick the New Tab icon . Und

experience:space

cloud:core

Integrate RSS Feeds

article:howto

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Knowledge Base Article

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Request Permission for Inaccessible Dashboards

Save time and effort by reducing the number of steps involved in gaining access to monitoring dashboard links, using the capability of Requesting Access from respective dashboard owners. Make it easier for the owners to identify and share the dashboards with the requesting users by clicking the dash

Request Permission for Inaccessible Dashboard Links

Request Permission for Dashboards

Request Permission for Inaccessible Dashboards

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Secure Access

For your Social Channels, you can secure and govern native access with the help of Sprinklr Secure Access capability. Login Access permission is given as per end date, and End date is not mandatory and so if access given without any end date means the user can log in till any date. Note&nb

experience:space

cloud:core

Native Access Management

article:howto

+6

Knowledge Base Article

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Install and Activate Updated Secure Access Extensions

Browsers Supported for Secure Access Extensions​Chrome Browser​​Edge Browser​Safari BrowserSetup for Secure Access ExtensionsYou need to install the updated extension.You need to configure the extension in your browser to save Two Factor Authentications. Below is the workflow to configure the extens

experience:space

Secure Access Extensions

article:howto

product:platform

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Knowledge Base Article

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Clone RSS Feeds in Sprinklr

Sprinklr provides you with the capability to clone RSS feeds to create the same RSS feed with a different URL. All feed properties except the name and the feed URL will be copied. No manual work of configuring them is required. The link will be published as an attachment. This is only supported for

Clone RSS feeds

Knowledge Base Article

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Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Engagement

Governance

User Management

Account Management

Queue Management

SSO & User auto provisioning

Macro

Custom Fields

Tags

URL Shorteners

Configurator

Others

Rule Engine

Reporting

Link in Bio

Distributed

Display

User Generated Content

Advocacy