Publish GIFs and Stickers
Updated
Sprinklr allows you to attach GIFs as well as Stickers from Giphy/Tenor while creating/drafting a post in Publisher. Creating appealing visual content is essential in social media, and the ability to publish GIFs and Stickers allows you to publish compelling and exciting content directly through Publisher.
Steps to publish GIFs and Stickers
Channels that support GIFs have an Add GIF tab in the Media Uploader. You can search and attach GIFs and Stickers while drafting/editing a post.
After you have added the content for the post in the Content section. Within the Content section, click the Select Photo option.
In the Media Uploader pop-up window, select the Add from Add GIF from the Tenor tab for uploading GIF to the post.
You can search for a specific GIF or select one from the random suggestion in the GIPHY/Tenor tab. Preview for GIF is playable as per channel behavior.
Click Add in the bottom right corner of the Media Uploader pop-up window.
Manage Permissions for GIFs
Click the New Tab icon
. Under Unified Platform, click All Settings within Platform Setup.
On the Platform Settings window, click Manage Workspace in the left pane and select Workspace Roles in the right pane.
In the top right corner of the Workspace Roles (Settings) window, click Create Role to add a role.
On the Add Role popup window, fill in the role details. And under Outbound Message enable Giphy Search for GIPHY & under Gif Source enable Tenor Search for Tenor within Publishing. For more information, see the table below
Click Save in the bottom right corner to define roles and permissions for any user.
GIFs Permissions — Field Descriptions
Term | Description |
Role Name | Enter a unique name to identify the Role (ex: Marketing Team, Customer Care Team). |
Description | Enter an optional description for the Role. |
Select Permissions | Select the individual permissions for the Role. |
Users to Assign this Role to | Select individual user(s) who will be provisioned with the Role and its associated permissions. |
User Groups to Assign this Role to | Select the user group(s) who will be provisioned with the Role and its associated permissions. |
Note:
GIFs and Stickers are considered image files in Sprinklr. The performance and engagement data for GIFs will be included in Reporting Insights for Images.
You can make sure only your brand-specific GIFs appear in Giphy. Get in touch with your Success Manager to know more.
You can add GIFs from GIPHY/Tenor:
If the DP is enabled - add GIFs from GIPHY/Tenor
If the DP is not enabled - add GIFs from GIPHY