Advanced capabilities

Articles

(23)
RS
Disabled Account Switching in Facebook DM Replies to Prevent Publishing Failure

Introduction In today's digital landscape, effective communication with fans and customers is key to maintaining loyalty and engagement. A common feature on platforms like Facebook is the ability to send replies to fan comments privately. However, this interaction can be disrupted if you mistak

Knowledge Base Article

 • 

Advanced capabilities

RS
Show Deactivated Accounts in Publisher

Sprinklr shows deactivated accounts while selecting account(s) in the publisher. These inactive accounts will also be shown in the advanced search results so that you are informed that the accounts are deactivated and cannot be selected for publishing.Note: This capability needs a specific setup. Pl

Knowledge Base Article

 • 

Advanced capabilities

SH
ProRes Transcoding for Videos

Whenever you upload a ProRes video in Quick Publisher, you will see an option to transcode the video before publishing. The final file format of the video will be within channel limits after transcoding. In this article, you will learn about how to transcode a ProRes video in Publisher when you are

Knowledge Base Article

 • 

Advanced capabilities

SH
Pre-upload Media for Publishing at Exact Schedule

In this article we will cover the details regarding the feature to pre-upload media while publishing a post in Sprinklr.​The capability to pre-upload media on Sprinklr helps you make sure that the post is published exactly as scheduled. While creating posts for various channels, if you select pre-up

Pre-upload Content

Pre-upload Media

Knowledge Base Article

 • 

Advanced capabilities

SH
Video Monetization from Sprinklr

Sprinklr allows you to monetise your owned content published as Video posts. You can claim ownership of your content around the globe, and get control on the access to use and post your owned content on Social Media channels like Facebook, Youtube & Twitter. Account set up for monetisationFacebo

Video Monetization

Video Monetization from Sprinklr

Monetise Videos from Sprinklr

Knowledge Base Article

 • 

Advanced capabilities

RS
Organic Split (A/B) Testing on Sprinklr 

OverviewA/B testing for organic content on social media is a method used by brands to compare two or more versions of a post, creative, or message to determine which performs better in terms of engagement, reach, or conversions. By systematically testing variations of content, brands can optimize th

Knowledge Base Article

 • 

Advanced capabilities

SH
Broadcast an announcement

In Sprinklr the announcement capability allows system administrators to send announcements to all the users within the platform. Announcements can be created to be displayed once. Administrators can also customize the end date for displaying the announcements. A common use case for announcements is

Broadcast an Announcement

Knowledge Base Article

 • 

Advanced capabilities

SH
Choose your skin tone for emojis

Emojis are a spin on common emoticons. In Sprinklr Publisher, emojis are both fun and helpful for getting work done – use them to enhance your messages or add emoji reactions to respond quickly to messages. To get the most out of emojis you can adjust your default skin tone.Steps to use emojis while

emoji skin tones

skin tone for Emojis

Choose your skin tone for emojis

Knowledge Base Article

 • 

Advanced capabilities

SH
Use emojis while creating posts

Emojis have the power to transform lengthy chunks of words into expressive conversations. Emojis can give that essential twist to posts, making them fun, engaging, and interactive. Posts with emojis do perform better. Using emojis can help your brand stand out in a sea of text posts. Steps to use e

create posts with emojis

Use emojis while creating posts

creating posts with emojis

Use of emojis

Knowledge Base Article

 • 

Advanced capabilities

SH
Play video assets while publishing

The option to play videos directly from the Publisher allows you to verify the quality of your video content quickly and efficiently, without ever needing to interrupt your publishing workflow. You can even play videos right after you've uploaded them into the platform, letting you confirm the

Knowledge Base Article

 • 

Advanced capabilities

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Editorial Calendar

Getting started with publishing

Automation in publishing

Approval workflows

Leverage AI in publishing

Advanced capabilities

Web Analytics

Know More

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Account Health Alerts

Distributed

Display and Presentation

User Generated Content

Advocacy