Advanced capabilities

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Play video assets while publishing

The option to play videos directly from the Publisher allows you to verify the quality of your video content quickly and efficiently, without ever needing to interrupt your publishing workflow. You can even play videos right after you've uploaded them into the platform, letting you confirm the

Knowledge Base Article

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Advanced capabilities

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Spelling and Grammar Check

With Sprinklr's in-platform spelling and grammar check tool, you'll see spelling or grammatical errors brought to your attention in the publisher. This feature can help your team avoid typos and errors and improve efficiency as you craft posts or responses on the platform. Currently, this capability

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Advanced capabilities

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Publish with content placeholders

Publishing with Content Placeholders allows you to publish content that is dynamic and will update based on the account your content is published from. For example, if a User wants to publish an update to Facebook with your holiday hours for Christmas Eve from two different store accounts, but user

Publish with Content Placeholders

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Advanced capabilities

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Show caption preview for scheduled and draft posts while playing the video

Sprinklr allows you to view the captions for video posts in the draft and scheduled stages, ensuring consistency with the published posts where captions are already displayed. This feature will be available across all video posts, regardless of the channel. You can easily view the video captions in

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Advanced capabilities

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How to use a shortened URL in publisher

Shortened URL allows for reducing long links from Instagram, Facebook, YouTube, Twitter, Linked In, etc. sites with authority on the Internet. The main purpose of using a URL shortener is to minimize the web page address into something that's easier to remember and track. Longer URLs are nothin

How to use a shortened URL in publisher

Adding a Shorten URL in a Publisher

To Publish a Post Using a URL Shortener

To Generate Shorten URL

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Advanced capabilities

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Manage Custom Dictionary in Sprinklr

Sprinklr now provides you with the ability to store organization-specific words that will not be reflected as incorrect in the message box. You can add words to your custom dictionary in the Sprinklr platform. While multiple users can add words to your dictionary in multiple languages, you can track

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Advanced capabilities

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Automatically Optimize Images for Publishing

Image optimization tool helps in converting the user image file format, compressing it to reduce the file size, and performing other editing tasks so that the image adheres to all the channel specifications while publishing an image through Sprinklr. Image optimization in Sprinklr is available for F

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Advanced capabilities

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Manage Deactivated Accounts from Quick Publisher: Add, Re-Add, and Admin Notifications

Introduction You can now add new accounts, re-add or notify the admin about deactivated accounts directly from  Quick Publisher (QP). Add Account in Quick Publisher (QP) Screen  We are introducing an Add Account button to the Selected Accounts field in the QP window. Clicking this button will take y

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Advanced capabilities

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Publish Organic Dark Posts

Dark Posts are typically used to create ads that can target multiple audiences while keeping the user page feed ad-free. Dark posts allow you to create content without publishing the content on the channel page, and hence, these are also called unpublished posts. In the Sprinklr Platform, Organic Da

Publish Organic Dark Posts

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Advanced capabilities

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Publish GIFs and Stickers

Sprinklr allows you to attach GIFs as well as Stickers from Giphy/Tenor while creating/drafting a post in Publisher. Creating appealing visual content is essential in social media, and the ability to publish GIFs and Stickers allows you to publish compelling and exciting content directly through Pub

Knowledge Base Article

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Advanced capabilities

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Editorial Calendar

Getting started with publishing

Automation in publishing

Approval workflows

Leverage AI in publishing

Advanced capabilities

Web Analytics

Know More

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Account Health Alerts

Distributed

Display and Presentation

User Generated Content

Advocacy