Click Insights: Reporting
Updated
This article highlights the various types of clicks in Reporting.
In Sprinklr, Performance of Clicks can be reported for:
Posts that are published via Sprinklr where Sprinklr shortens the link during the publishing process, or
A URL that is shortened from somewhere else, provided the URL shortener account is authenticated within Sprinklr and the post is published through Native/Sprinklr.
Reporting on Clicks is possible using the below metrics:
Total Clicks (Bot + Non Bot): This metric displays every possible click received on a URL, including known search engines or bots crawling the social network to index content, a widget loading a photo from a link on Twitter, etc.
Compatible Dimensions: Account, Post
Incompatible Dimensions: Auto-Import campaign
Estimated Clicks: This metric removes clicks from bots and displays only URL clicks by humans
RefURL_Clicks: This metric displays the clicks that came through other referred sites (example: google.com)
Referrer: This displays the Referral URL for all clicks
Note
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Click Count: This metric can be used in conjunction with Click Type to create charts to show a distinction between clicks by known Bots and non-bots. In addition, it can be used with other dimensions such as Referrer to indicate the referring URL and Country, City or Region to indicate the location of the IP address of the click. This metric cannot be associated with a Published Date
Compatible Dimensions: Click Type, Referrer, Country, Region, City
Incompatible Dimensions: Published Date
Click Count Trend: This metric shows the clicks for the day the post was published
Compatible Dimensions: Click Type, Referrer, Country, Region, City, User
Incompatible Dimensions: Published Date
Vanity URL Click Count: This metric provides an aggregate lifetime click total for a vanity URL
Compatible Dimensions: Click Type, Referrer, Country, Region, City
Incompatible Dimensions: Published Date
Sample Custom Widgets for Click Reporting:
Outbound | Click Count by Referrer
Values: Referrer, Click Count Trend
Filters: Not Containing: NOREF
Outbound | Estimated Clicks vs. Total Clicks
Values: Date, Clicks w/refURL, Estimated Clicks, Total Clicks (Bot + Non Bot)
Outbound | Click Count by Vanity URL
Values: Vanity link, Vanity URL Click Count
Outbound | Click Count vs. % Change
Values: Date, Click Count Trend (SUM), Click Count Trend (PCHG)