Advanced Features

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Owned Channel Reporting Value Realization

UseOpportunityValueCreate relevant tags for your brand, product, etc.Get granular reporting for all posts created around a specific product or initiative.Understand how much engagement a specific product garners or how many clicks through to a specific site/shop were generated.Create custom metrics

Knowledge Base Article

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Advanced Features

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Evaluate Reporting Data with Summaries

Summaries are mathematical functions that you can apply to numeric columns in a report. Apply summaries to find the sum, average, minimum, or maximum value. Summaries evaluate data and show subtotals for each report widget, plus a grand total for all data in the widget. No need to write a formula to

Summaries

Knowledge Base Article

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Advanced Features

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Click Insights: Reporting

This article highlights the various types of clicks in Reporting.In Sprinklr, Performance of Clicks can be reported for:Posts that are published via Sprinklr where Sprinklr shortens the link during the publishing process, orA URL that is shortened from somewhere else, provided the URL shortener acco

Knowledge Base Article

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Advanced Features

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Smart Insights in Reporting Dashboards

Smart Insights, an AI-powered Insights tool does the job of finding the top drivers for any metric shown on the dashboard. It enables you to find and report the pinpointed factors in a summarized format that are contributing towards any deviation or anomaly in their important tracking metrics.To lea

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Advanced Features

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Create a Reporting Dashboard and Widgets for Empower

Reporting Dashboards in Empower provide valuable insights by monitoring content performance. Ensure that any Reporting Dashboard that will be used in Empower is shared with the appropriate Primary User Groups.Note that this article is only for the central brand team core Sprinklr admins. Empower use

experience:space

empower reporting dashboards

create an empower configuration

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Advanced Features

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Tooltips & Floating Reporting Glossary

Floating Reporting GlossaryWhile creating a widget, you can view details related to the metrics/dimensions in the platform itself. These details include not only the description, but also which metric to compare with in native analytics, and if it's paid/organic/total. This will serve as a floa

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Advanced Features

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Estimated Clicks Metric in Reporting

Estimated Clicks previously referred to as Filtered Clicks, is a metric in Reporting Insights. Many actions can result in a click on a link, such as a person clicking the link in the post, a known search engine or bot crawling the social network to index content, a widget loading a photo from a link

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Advanced Features

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View Audit History with Activity Tab in Reporting Dashboards

Audit for reporting dashboards provides feasibility to restore a previous dashboard version and can track all user-made changes. This capability acts as a resistance layer against unintentional mishaps with data. It also helps in maintaining a tidy version of the reporting dashboard and shows all th

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Advanced Features

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Inbound Reporting Value Realisation

UseOpportunityValueVisualize inbound sentiment using Sentiment and Inbound Count.Understand how customers are typically interacting with your brand when they send an inbound message. For even more granularity, break sentiment out by message type. More often than not, publicly available comments/repl

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Advanced Features

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Apply Section Level Filtering in Reporting Dashboard

Leverage Section-Level Filtering to navigate through detailed business reports and analytics.To allow in-depth analysis of business data within the same report, in reports with multiple sections, in addition to the common top dashboard-level filters, you can apply custom filtering at the section lev

Section Level Filtering

Apply Section Level Filtering

Section Level Filtering in Reporting Dashboard

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Advanced Features

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Engagement

Governance

Rule Engine

Reporting

Getting started with reporting dashboard

Create a widget

Scheduled Exports

Standard reporting dashboards

Alerts

SLA monitoring

Data Flow

Reporting glossary

Integrations

Advanced Features

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