Owned Channel Reporting Value Realization
Updated
Use | Opportunity | Value |
Create relevant tags for your brand, product, etc. | Get granular reporting for all posts created around a specific product or initiative. | Understand how much engagement a specific product garners or how many clicks through to a specific site/shop were generated. |
Create custom metrics if your brand has different meanings for standard definitions | Does your idea of Total Engagements include video views and clicks? Use custom metrics to create your own metrics. | Rather than manually calculating or weighting metrics, craft your own for a time-saving, automated approach. |
Full account summaries | Know how many followers your accounts have, how many new followers you’ve gained/lost, and the total amount of inbound messages to a specific account. | Understand how well your accounts are performing. If growth is slow, formulate a plan to increase exposure. |
Most engaging brand posts | By using message scorecards, gain insight into which individual posts performed the best in terms of engagements and impressions. | Understand how much engagement is happening on your posts. Know what types of content resonates with your audience. |
Outbound summaries | Create widgets that contain the number of brand posts that have been published, the engagements on those posts, and the average engagements per post. | Understand how well your brand is performing from an outbound view. If you have a high amount of outbound posts but low engagement, you may want to rethink how often you publish |