Create a Reporting Dashboard and Widgets for Empower

Updated 

Reporting Dashboards in Empower provide valuable insights by monitoring content performance. Ensure that any Reporting Dashboard that will be used in Empower is shared with the appropriate Primary User Groups.

Note that this article is only for the central brand team core Sprinklr admins. Empower users will not have access to your Sprinklr environment.

Create a Reporting Dashboard

  1. Click the New Tab icon Screen Shot 2017-09-25 at 1.52.25 PM.png and select Reporting under the Social Core Cloud.
    Space_Reporting Insights_Navigate to.gif

  2. Hover over the Options icon Space_Icon_Options (Horizontal).png  and select Create.

  3. Enter a Name for the Dashboard and select the Starter Dashboard Type. Add tags per your needs.

  4. Click Save to create the Reporting Dashboard.
    Space_Reporting Dashboards_Add Reporting Dashboard with Name.gif

 Create a Reporting Widget

  1. Click the New Tab icon Screen Shot 2017-09-25 at 1.52.25 PM.png and select Reporting under the Social Core Cloud.
    Space_Reporting Insights_Navigate to.gif

  2. From a Reporting Dashboard, click Add Widget in the top right corner or in the middle of the page (if no widgets have been added).

  3. Select the Type of widget and enter a Name to display at the top of the widget.

  4. Select the Visualization Type.

  5. Fill out remaining preferences for your widget (these fields depend on Type and Visualization Type selected in Steps 3-4). 

  6. Click Save to add your widget to the Dashboard. Scroll to the bottom of the Dashboard to view the newly created widget. Rearrange by dragging and dropping the widget into a preferred slot.
    Space_Reporting Dashboards_Add Reporting Dashboard Widget.gif

Type of Widgets

Term
Description
Social Analytics or Outbound Analytics

Outbound engagement and audience activities demographics. This widget will display what is going on for engagement and interaction on your page.

Inbound Analytics

Receiving an inbound message. You can assign it to an individual, mark it as resolved, assign it to a queue, and so on. 

Benchmarking

Aggregate, compare, and share social activity including comments, shares, likes, and even response times.

Paid

This is a premium feature. 

Listening

Fetches keyword-based searches from sources across the social web. Enables you to view messages from millions of sources in one place, making monitoring and analysis simple.

WEB

Contains a specified domain to collect and measure all of the variable tags you have assigned to your Web Analytics Profile.

Audience Activity
Filter profile based on Profile Lists, Custom Properties, Tags, and others.You can also add tags and properties to the profile using custom fields. 
Outbound Message

Outbound message engagement and activities demographics.

Advocacy

Advocacy provides a single space for employees and consumers to share out approved brand content to their social following to increase the brand awareness and market share.

SAM

Local repository of all asset types that you need for publishing to social media channels.

Social DMP

 Grow your online audience and support interaction with customers by digital monitoring.

Visualization Types

Term
Description
Column
Column charts display vertical bars going across the chart horizontally. You can select the values of X-Axis and Y-Axis from the drop down list.
Space_Reporting_Create_Widget_Column_Visualization.png
Bar

Bar charts shows a comparison between different categories. You can select the values of X-Axis and Y-Axis from the drop down list.
Space_Reporting_Create_Widget_Visualization_Bar.png

Pie
Pie charts display data in 'pie-slice' format with varying slice sizes telling you how much of one data element exists. The bigger the slice, the more of that particular data was gathered. You can select the Wedge or Value from the drop down list.
Space_Reporting_Create_Widget_Visualization_Pie.png
Stacked Column

Stacked Column is used to break down and compare parts of a whole. Each bar represents a whole, and segments in the bar represent different parts or categories of that whole. You can select X-Axis, Y-Axis and Series from the drop down list.
Space_Reporting_Create_Widget_Visualization_Stacked_Column.png

Stacked Bar
Stacked Bar is used to break down and compare parts of a whole. Each bar represents a whole, and segments in the bar represent different parts or categories of that whole. You can select Y-Axis, X-Axis (X1) and X-Axis (X2)  from the drop down list.
Space_Reporting_Create_Widget_Visualization_Stacked_Bar.png
Line
Line graph displays information as a series of data points connected by straight line segments. You can select X-Axis, Y-Axis and Series from the drop down list.
Space_Reporting_Create_Widget_Visualization_Line.png
Spline
Spline graph draws a fitted curved line to join the data points.You can select X-Axis, Y-Axis and Series from the drop down list.
Space_Reporting_Create_Widget_Visualization_Spline.png
Area

Area graphs are used to display the development of quantitative values over an interval or time period. They are most commonly used to show trends, rather then convey specific values.

Space_Reporting_Create_Widget_Visualization_Area.png

Area Spline

 Area Spline graph is like area graph but the data points are connected by smooth curves instead of straight lines.

Space_Reporting_Create_Widget_Visualization_Area_Spline.png

Bubble

Bubble Chart is a multi-variable graph. You can use this to compare and show the relationships between labeled/categorized circles, by the use of positioning and proportions.
Space_Reporting_Create_Widget_Visualization_Bubble.png

Dual Axis
Dual axis chart illustrates the relationship between two different variables.
Space_Reporting_Create_Widget_Visualization_Dual_Axis.png
Combination
 You can combine two or more charts to emphasize different kinds of information in a chart.
Space_Reporting_Create_Widget_Visualization_Combination.png
Table

Tables work best when the data presentation is used to look up or compare individual values, requires precise values, or values involve multiple units of measure.
Space_Reporting_Create_Widget_Visualization_Table.png

Counter
Counter graph allows you to see how many of a particular event happened in a short amount of time especially when there are gaps between occurrences of events. 
Space_Reporting_Create_Widget_Visualization_Counter.png
Funnel

Funnel charts are used to represent stages in a sales process and show the amount of potential revenue for each stage. 
Space_Reporting_Create_Widget_Visualization_Funnel.png

Summary Table
The summary table summarizes statistical information about data in table form.
Space_Reporting_Create_Widget_Visualization_Summary_Table.png
Post Card
You can view the selected post in postcard format.
Space_Reporting_Create_Widget_Visualization_Post_Card.png
Text
In text widget you can add your text and customize the text according to your requirement.
Space_Reporting_Create_Widget_Visualization_Text.png
Title

Title widget helps you to customize your dashboard by adding a title, subtitle and image.
Space_Reporting_Create_Widget_Visualization_Title.png

Grouped Summary
The Grouped summary table summarizes statistical information about group of datas in table form.
Space_Reporting_Create_Widget_Visualization_Grouped_Summary.png

Geo Map

Identify patterns and trends in data that are specific to location or region using these Geo Maps.