Introduction to Alerts

Updated 

Manage crises with Sprinklr's alerts –

  • Smart Alerts: Powered by Sprinklr Intuition, Smart Alerts analyze conversations around your brand and alert your team when anomalies are detected on metrics of your choice.

  • Volumetric Alerts: Volumetric Alerts offer an effective early warning system that informs you when the specific pre-set criterion is met. Based on the metric of your choice and the type of trend you want to monitor, you can set a quantitative threshold value.

  • Scheduled Summary Reports: A Scheduled Summary Report allows you to enable a summary report to be received at a defined time frequency with the ability to customize the time of delivery and the recipient list.