Set up a New FTP/SFTP
Updated
Sprinklr allows you to store exports in your own databases. We support FTP, SFTP, and S3 as External Storage options to store exports externally. Through this External Storage support in exports, files can be transferred and stored seamlessly on the client side.
To Set up a New FTP/SFTP
Click the New Tab icon. Under Platform Modules, click All Settings within Listen.
On the Platform Settings window, search and select External Sources.
On the External Sources window, click Add External Source in the top right corner.
On the External Source Setup dialog box, select FTP or SFTP. Fill in the relevant information in the given fields. To fill in the information for FTP/SFTP source, see – FTP/SFTP Setup — Fields and Descriptions.
Click Save.
FTP/SFTP Setup — Fields & Descriptions
Field | Description |
Name | Enter the name of the FTP/SFTP server. |
Host | Enter the host of the FTP/SFTP server. |
Port | Enter the FTP/SFTP port. The default FTP port is TCP 21. |
Path | Enter the FTP/SFTP path. FTP path is a location referenced internally using a URL-style path format. |
Username | Enter the username of your FTP/SFTP server. |
Password | Enter the password of your FTP/SFTP server. |
While filling out the information for FTP/SFTP setup, you might come across the below scenarios:
Incorrect FTP Port | Correct FTP Port |
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Incorrect FTP Host | Correct FTP Host |
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Incorrect SFTP Port | Correct SFTP Port |
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Incorrect SFTP Host | Correct SFTP Host |
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