Paid Rule Engine Overview

Updated 

Automate workflows, save time and increase the efficiency of your campaigns using Sprinklr's Paid Rule Engine.

The Sprinklr Rule Engine is a powerful tool that can be used to automate workflows, assignments, properties, and more. By configuring rules, you can increase efficiency by transforming manual processes into automatic actions that execute according to the conditions you set.

Paid rules provide various functionalities for controlling the running of your campaign or pausing it based on the conditions you set. For example, you can choose to run an ad based on weather changes, and so on. This lets you distribute the right content to specific audiences at the correct time and ensures maximum consumption and better ad performance. You can create a Paid rule at the Customer level. To learn about the navigation to Rule Engine, see Navigate to Rule Engine.

Value Proposition

Persona

Problem

Solution

Ads Media Manager

Difficulty in delivering contextually relevant ads to drive a higher engagement rate.

  • Automate programmatic optimizations to ensure real-time adjustments.

  • Automate testing without sacrificing performance by leveraging rules and AI to maintain performance in real-time.

Difficulty in adjusting budgets and bids in real-time to ensure on-target performance.

  • Stay competitive during peak periods by easily tracking any significant spending drop below a certain threshold.

  • Mitigate risks when a post receives too much negative sentiment.

Use Cases

Set up rules to increase/decrease bids/budgets at the ad set level (see Control Properties of Ad Sets in Paid Rule Actions) depending on performances across multiple channels. You can determine this using any DCM, performance, or custom metric. This allows you to improve performance and reduce manual optimization. You can not only take an action on budgets and bids but also on the status, ie. change from Active to Paused and vice versa. You can leverage this rule during the busy season when you need to capitalize on events (eg. Christmas). The bids optimization rule is aimed at direct response campaigns.

Note that:

  • manual bids need to be used in the setup so that Sprinklr can increase/decrease the bid/budget automatically.

  • The campaign needs to be live for at least 3 days to gain enough data for making an informed decision.

Set up rules to easily track spending when it has dropped below a certain threshold. This allows you to make sure that your campaigns are on track to spend out and if they are not, you can receive an automatic email alert to flag it. You can take specific actions, for example, decrease the budget, if pacing deviation increases above a certain value using the Paid Rule Engine. You can also design rules based on the other available pacing metrics.

Leverage the email notification rule (see Control the Approval Properties of the Entities and/Or Send Emails in Paid Rule Actions) when you have a budget to spend and want to capitalize on key events. For example, if you have X amount during Christmas, and your ad is under-pacing, you can receive an email notification to take necessary actions to make sure you are on track to spend and stay competitive.

Set up rules to pause/run/delete or increase/decrease the bid/budget depending on how hot/cold it is in a particular city. This will optimize engagement by making your content more relevant. You can choose the weather and location factors to run or pause your ads that will drive people to buy your products.

Set up rules to pause / stop ads in case it receives a negative sentiment and boost those ads that gain a positive sentiment by increasing the budget / bid. This will allow you to monitor how your campaigns are doing and mitigate risks when a post receives too much negative sentiment.

Set up rules to send an email or automatically promote an organic page post through a pre-existing campaign setup when it hits a certain threshold. If a post performs well organically, you can boost the performance by putting some media spend behind the post based on specific metrics and KPIs. It is a reactive way to understand and test which post is working and which is not working. For examples, see here.

Notes:

  • Auto Boost Rules only work on posts published in the last 30 days.

  • Auto Boost Rules live in a separate section from Paid Rules

Apply Custom Fields on historic campaigns, based on their names, for reporting purposes.

Notes:

  • This may only be possible if the existing campaigns follow a strict Naming Convention

  • Paid Rules will normally apply to Ads that are Active, Paused or have Completed within the last 30 days

  • To tag older ads, there are other tools available such as Macros or Bulk Partial Updates

Mange risk by sending Paid Initiatives, Ad Sets or Ads for review in an approval workflow before they are published. See here for more details.

Paid Rules can be used for other situations. Your Success Manager can help you set up rules such as the following:

Rule Name

Description

Paid Rule Library: Ad Contains Profanities

Notifies selected users & Pauses if an Ad contains words from the Profanities Keyword List

Paid Rule Library: Ad Contains Red Flag Keywords

Notifies selected users & Pauses if an Ad contains words from the Red Flag Keyword List

Paid Rule Library: Ad is Disapproved

Notifies selected users if an Ad is Disapproved by the native channels

Paid Rule Library: Campaign Missing End Date

Notifies selected users if a Campaign is missing an End Date

Paid Rule Library: Ad Live but not Spending

Notifies selected users if an Ad is Active but not Spending

Paid Rule Library: Temporarily Pause Ad

Temporarily Pauses Ads between given times

How Paid Rules Work

Paid Rules work by using a branching IF-THEN workflow tree.

  • Conditions are used for filtering which entities the Rule should apply to, i.e. which ad account, which placements are used, the CPA of an ad, the time of day, etc.

  • Actions determine what the rule does to a selected entity, i.e. pause, increase budget, send notification, send for approval, apply Custom Fields, etc.

  • For a full list of conditions and actions, see here.

  • Paid Rules cycle through ads to check their conditions every 30 minutes.

  • Certain actions, such as changes to budget, are by default only performed once a day, but this can be altered. For more information, see here.

  • When using metrics such as Impressions in Conditions, the default reporting period is the last 30 days, but this can be altered. For more information, see here.

Example of a Paid Rule

Learn about automating your processes with the Sprinklr platform. This allows you to run your campaigns based on the set conditions and accordingly define an action. You can also use Rule engine to automate the assignments of messages among the users.