Operator

Syntax

Definition

OR

Social OR Sprinklr

Search for messages that contain either "Social" or "Sprinklr" or both in the message body

AND

Social AND Sprinklr

Search for messages that contain both the keywords "Social" and "Sprinklr" in the message body

NOT

Social NOT Sprinklr

Search for messages that contain the keyword "Social" but do not contain the keyword "Marketing"

NEAR

Social NEAR/4 Sprinklr

Search for "Social" within 5 words of proximity to "Sprinklr"

ONEAR

Social ONEAR/4 Sprinklr

Search for "Social" and "Sprinklr" within 5 words' proximity in the order specified (first Social and then Sprinklr)

author

author: “Tim Soulo”

This will search for the posts/messages posted by Tim Soulo

entity

entity : "Amazon (Company)"

This will search for conversations only related to Amazon as a company cutting all the irrelevant spam

title

title: sprinklr

This will search for the messages like review, heading, etc. whose title contains sprinklr

message

message: ("World Cup 2021")

This will search for messages that have World Cup 2021 in their description/text

language

language: en

This will search for posts/messages in the specified language, i.e. English

followers

You can use the follower operator when you want to fetch mentions from the profiles with a specific number of followers. For example:

• followers: [10 TO 100] – inclusive of 10 and 100

• followers: {10 TO 100] – inclusive of 100 and exclusive of 10

• followers: [10 TO 100} – inclusive of 10 and exclusive of 100

• followers: {10 TO 100} – exclusive of 10 and 100

This will fetch for mentions from the profiles with a specific number of followers

userbio

userbio: "avid WWE fan"

This will search for mentions that have "avid WWE fan" in their userbio

country

country: IN

This will filter the mentions specific to country: IN (India)

url

url: "https://www.bbc.com/news"

This will search for mentions from url bbc.com/news

site

site: amazon.com

This will search for mentions from the site amazon.com

city

city: paris

This will search for mentions from the city Paris

state

state: california

This will search for mentions from the state California.

continent

continent: asia

This will search for mentions that have been identified as from Asia

gender

gender: FEMALE

This will search for mentions from authors whose gender has been detected as female

latitude

latitude: [-45 TO 45]

Includes mention from latitude range -45 to 45

Valid Range: [-90 to 90

longitude

longitude: [-120 TO 60]

Includes mention from longitude range -120 to 60

Valid Range: [-180 to 180]

guid

guid:144899759623257

Twitter

Track a specific Tweet based on its ID. The Tweet ID can be obtained from the end of a Tweet URL

For example, twitter.com/Sprinklr/status/144899759623257

guid stands for Globally Unique IDentifier

engagingWithGuid

engagingWithGuid: 1448997596232572930

Twitter

Track retweets, Quoted Retweets, comments, and replies to a specific Tweet based on its ID. The Tweet ID can be obtained from the end of a Tweet URL

For example, twitter.com/Sprinklr/status/1448997596232572930

mediaType

mediaType: PHOTO

This will search for mentions that contain photos.

rating

• - rating: 3

• ​​- rating: [3 TO 5]

• Search for reviews with a rating of 3-star rating only

• Search for reviews with ratings of 3 to 5-star ratings

Valid Range: [0 to 5]

photoBrand

photoBrand: Sprinklr

Search for mentions that contain a logo from the specified brand

(Applicable for Visual Insights)

photoObject

photoObject: Headphones

Search for mentions that contain images with the specified object. (Applicable for Visual Insights)

Phrase Comment

<<<text>>>

<<<phone style>>> (flip OR touch) AND <<<phone color>>> (Black OR Blue)

The query will search for keywords (flip OR Touch) AND (Black OR Blue), and ignore anything written within the phrase comments

commentOnSnId

commentOnSnId: 1234567890

This query will track comments on a specific parent SNID. The SNID can be obtained from the end of a URL

replyToSnId

replyToSnId: 1234567890

This query will track replies for a specific parent SNID

The SNID can be obtained from the end of a URL

retweetOfSnId

retweetOfSnId: 1448997596232572930

This query will track retweets to a specific Tweet based on its ID.

The Tweet ID can be obtained from the end of a Tweet URL. For example, twitter.com/Sprinklr/status/1448997596232572930

engagingWithConversationId

engagingWithConversationId: "1448997596232572930"

This query will track comments and replies to the specified parent post based on its ID

sample

sample:50

Filter mentions at the given sampled percentage

Valid Range: [1 to 99] Integers only are allowed

contentCharCount

contentCharCount: [0 TO 15]

This will return conversations having a certain number of characters in the title and/or message combined

messageCharCount

messageCharCount: [0 TO 15]

This will return conversations having a certain number of characters in the message body

messageType

messageType: ("Twitter Mentions" OR "Twitter Retweets")

It can be used as a filter operator to fetch only specific message types

quotedMessage

quotedMessage: (keywords)

This will fetch data only from the quoted part of the quoted tweet, not the original tweet

source

source: Twitter

It can be used as a filter operator with AND condition to get messages from specific sources

spamCategory

spamCategory: (Advertisements OR "Inappropriate Content")

spamCategory operator can be used as a filter operator with AND condition to exclude AI-detected Ads or Inappropriate content

titleCharCount

titleCharCount: [0 TO 15]

This will return conversations having a certain number of characters in the title