Overview

Carousel templates enable you to send a single text message accompanied by up to 10 carousel cards that users can scroll through horizontally.

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Specifications

Category:
This template is available under both the marketing and utility categories.

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Template Elements:

1. Message Bubble: Main body that appears above the carousel.

   • Rich Text, up to 1024 characters.

   • Supports variables.

2. Carousel Cards:

   • A maximum of 10 cards can be added (minimum of 2).

   • Card Header:

     • Supports image or video.

     • Format must be consistent across all cards.

     • Variables are not supported.

   • Body:

     • Up to 160 characters.

     • Supports variables.

     • Customizable for each card.

   • Buttons:

     • A maximum of 2 buttons per card.

     • Can be Quick reply, Phone number, or Open URL.

     • The type of button must be consistent across all cards.

     • Can be the same or a mix of any two types.