How to Access Care Console Layout Manager?

Updated 

To get access to the care console layout manager assign the relevant permissions of record page builder to your user.​

Roles and Permissions

By going through global roles, we can select all the permissions under the category of 'Record Page Builder' and get access to care console layout manager for the selected users in this role.


Where in Launchpad?

You will be able to see the entry of Care Console Manager under Agent Augmentation :

Record List

Click on the Care Console Manager to View Care Console Layouts: