Get a summary report at regular intervals on the key driving factors of a trend.

Scheduled Summary Report allows you to enable a summary report to be received at a defined time frequency with the ability to customize the time of delivery and the recipient list. A summary report is very useful for monitoring how a crisis event develops once it has been identified using a Volumetric or Smart alert.

The Scheduled Summary Report can be set for any delivery frequency covering Minutes, Hourly, Daily, Weekly, and Monthly where you can also set the time zone for the delivery of the reports. The system triggers a report for all the intended parties via an email notification. These emails can be further customized as per your use case.

Besides email, you also have the option to embed insights data as a downloadable report. This is really useful when you want to view Listening Insights on your mobile device without visiting Sprinklr.

Key use cases

• A summary report at the end of the day at 5:00 PM for CXO reporting

• A summary report at the end of every 1 hour for monitoring a crisis event

• A report at regular intervals with all insights widgets for in-depth analysis

• A report at regular intervals with only the top posts from the previous time frame