Types of Macros
Updated
Overview
Macros in Sprinklr can be used to execute multiple actions with a single click on a Case, Outbound Message, Inbound Message, Asset Manager asset, User Generated Content Asset, task, or profile. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.
Types of Macros
| Type | Description | Execute Macro From |
| Case | Cases that are created within Engagement Dashboards. | |
| Outbound Message | Outbound messages that are posted by your brand. |
|
| Asset Manager Asset | An asset within the Asset Manager. | |
| Inbound Message | Inbound messages that are posted by your fans. | |
| User Generated Content Asset | An asset within User Generated Content. | |
| Profile | A profile within the system. | |
| Task | A task within the system. |
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