Add your accounts to manage all your activity across social media and messaging accounts from a single platform. A user can add multiple accounts across the same as well as different channels on Sprinklr.
This article helps you with the steps for adding an account to the Sprinklr platform.

Steps to add an account

1. Click the New Tab icon. Under Platform Modules, click Social Accounts within Listen.

2. Click Add Account in the top right corner of the Accounts (Settings) window.

   

3. On the Add Account window, search and select the desired social channel from the list of channels.

   

4. Depending on the account type, you may be prompted to log in natively using the credentials for your native account and perform the authentication. For more information, see Account Authorization.

5. Once you have added an account within Sprinklr, you will be redirected to the Update Account window where you can update the details of your account. For more information, see Edit Account Details.

6. Click Save in the bottom right corner.

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