Permissions for Product Insights
Updated
To make sure that new Users in your Sprinklr environment are set up with the appropriate access and capabilities within Product Insights, you'll want to ensure that their Role is granted the right permissions. To review the basics of adding users, see Add a User, and to learn more about permission, see Permissions.
Admin set up
Adding Users and defining Roles and Permissions is an admin feature, and users must have permission to perform these governing actions in an environment. To learn more, see Permissions.
Viewing Product Insights dashboards, data, and settings have associated permissions to grant users access to these features within Product Insights. Administrative actions to view, create, edit, and delete within Product Insights are likewise governed by permissions.
Note: In addition to the permissions noted below, access to Product Insights requires permission to access Listening Insights, where Product Insights is found.
User permissions
The following permissions are applicable to users in your environment who may need access to Product Insights dashboards and data.
Permission Category | Permission Type | Permission | Description |
Insights |
| View | View permissions for Products Insights dashboards and Product Insights data give users access to the Product Insights Overview dashboard and Insights. |
Admin permissions
The following permissions are applicable to Admins and relate to setup and configuration of Product Insights
permission category.
Permission Category | Permission Type | Permission | Description |
Product Insights | Product Settings | View | Allows users to access Product Insights Settings. |
Product Insights | Product Management | View | Grants users the ability to view Product Management tools, Products and Hierarchies, source pages, accounts and properties. |
Product Insights | Product Management | Create | Gives a user the ability to add new Products, Hierarchies, source pages, accounts and properties. |
Product Insights | Product Management | Edit | Gives a user the ability to edit existing Products, Hierarchies, source pages, accounts and properties. |
Product Insights | Product Management | Delete | Gives a user the ability to delete existing Products, Hierarchies, source pages, accounts and properties. |
Product Insights | Product Insights Management | View | Grants users the ability to view Product Insight AI model predictions on listening conversations |
Product Insights | Product Insights Management | Create | Gives a user the ability to add new Products Insights manually to the listening conversations. |
Product Insights | Product Insights Management | Edit | Gives a user the ability to edit existing Products Insights AI model predictions on listening conversations. |
Product Insights | Product Insights Management | Delete | Gives a user the ability to delete existing Products Insights AI model predictions. |