The Distributed site’s homepage widgets can now be easily configured directly from the Sprinklr Space platform. All configuration options are accessible through the Distributed Control Panel (DCP), providing you with full flexibility to customize and manage widgets to suit your needs. In this article, we'll guide you through the process of configuring widgets on the homepage and explain the different widget types available on the platform.

1. Navigation to Distributed Control Panel

To access the Distributed Control Panel (DCP), start by logging into the Sprinklr Space platform. From the main dashboard, navigate to the All Settings section. In the Settings menu, select the Distributed Control Panel option. From there, you'll have access to all configuration settings for the homepage and distributed platform.

2. Overview of DCP Configuration Tabs

Once you land on the DCP, you'll see two options on the left side panel to configure the Distributed Platform: App Configurations and Homepage Configurations.

2.1 App Configuration (Distributed Configuration)

The first section you’ll encounter in the DCP is App Configuration. This is where you manage all the menus and the theme on the distributed site. You can either create a new configuration or edit an existing one.

2.1.1 To Create a New App Configuration

• Click on New Configuration at the top right.

• Fill in the Basic Details such as name, description and other fields, and click Save.

• Once saved, you will be directed to additional sections: Menu Details, App Properties, Theme, and Platform Links.

• Complete the necessary information in each tab and click Save.

2.1.2 To Edit an Existing App Configuration

• Click on the ellipsis next to the Name field in the App Configurations page.

• Select Edit.

• Modify details in the Basic Details, Menu Details, App Properties, Theme, and Platform Links tabs, then click Save.

  Note: Under Menu Details, you can select the Homepage menu item (highlighted in orange below). However, this will only be a placeholder until the homepage is fully configured (i.e., until you add widgets and provide relevant data).

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2.2 Homepage Configuration

The second configuration type is for managing Homepages. Here, you can either create a new homepage or edit an existing one. You can also add multiple widgets to customize your homepage that match your business requirements.

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2.2.1 To Edit an Existing Homepage

Hover over the vertical ellipsis next to the Name field on the Homepage Configurations page to see the available actions. One of the actions is Edit Homepage which lets you edit the entire homepage template.

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The other key actions you can perform through this action menu:

• Delete: Removes the homepage.

• Set as Default: Sets this homepage as the default for all user groups with no assigned homepage (Only one default homepage is allowed).

• Edit Properties: Modify the homepage’s Name and assign User Groups to the homepage. After saving, you will land on the Editor screen, where you can drag and drop widgets to configure the homepage layout.

• Clone: Creates a copy of the homepage to reuse for a similar layout.

2.2.2 To Create a New Homepage

• Click on the Create Homepage icon on the top right corner of the Homepage Configurations page.

• A new window will open up with basic details such as Name and User Groups. Fill in the details and click Save.

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• Once Saved, you will be directed to the Editor screen, where you can drag and drop widgets from the Available Widgets panel to configure the homepage.

• Click Save once your layout is configured.

3. Configuring Widgets on the Homepage

3.1 To Filter based on Widget Type

You can filter widgets by their type by selecting Widget Type filter.

This will display all 16 available widgets. Select the widget you want, and a list of all versions of the widget will appear. Choose the one you like, and drag and drop it, and click Save. The widgets added will appear on your Homepage.

3.2 To Filter Widgets on a Homepage

From the Available Widgets panel, Click Homepage Filter to view the list of Homepages, and use the dropdown to select a homepage. All widgets assigned to that homepage will appear on the right panel.

3.3 To Add a New Widget

Click on Add under the Available Widgets panel to open the Widget Library. The Widget Library contains 12 widget types that can be added to your homepage. Select a widget, fill in the required details, and click Save.

4. Key Widgets and their Configuration Process

4.1 Tip Widget

The Tip widget in the Home Page will help you guide the Distributed Users so that they perform better and bring greater results. It’s only supported in the right column.

To Configure the Tip Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Tip widget.

• Fill in the following fields: ​

  • Select Asset Board: All the text assets of the selected board will appear as tips. When no asset board is selected, then all the available assets will be shown to the user.

  • Default Tip: Enter a default tip that will be displayed when no specific tip is available.

• Click Save.

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• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

• For Localization: Click Edit Translations icon, select the Language, add the respective translation in that language, and click Save.

4.2 Media Asset Widget

The Media Asset widget makes it extremely easy for the Distributed User to share content. Using this widget, the Admin can suggest assets to the Distributed Users, which will appear on their home page. The distributed user can click on Share to publish the assets, this makes it quick and easy for the Users to publish. The Users can double-click on the asset (image or video) to view the media details in the third pane, they can also play the video in the third pane.

To Configure the Media Asset Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Media Asset widget.

• Configure the following fields:

  • Asset Board: Choose the asset board from which the media items should be displayed. If no asset board is selected, it will fetch all assets the user has permission to.

  • Number of Assets: Specify the number of assets you want to display for Distributed users.

  • Sorting Criteria: Select the sorting options from the dropdown menu, which decides the sorting of the assets for DST users that are filtered based on the Range Criteria.

  • Order: Select Descending or Ascending from the dropdown that will be applied to the sorting criteria.

  • Range Criteria: This field defines the criteria on which the assets would be filtered to the distributed users.

  • Time Range: Select the time range on which the Range Criteria has to be applied.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

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4.3 Analytics Widget

The Analytics widget presents reporting data, typically sourced from dashboards. It allows Distributed Users to access reports relevant to their activities within the Distributed environment. The reporting widgets available to Distributed Users are identical to those found in the Space Reporting environment.

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To Configure the Analytics Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Analytics.

• Fill in the following fields:

  • Dashboard: Choose the dashboard you wish to report on.

  • Widget: Select the specific widget within the dashboard.

  • Time Range: Specify the time range for the report.

• Click Save. ​

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• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

4.4 Unresponded Messages Widget

This widget shows all inbound messages or posts that have not been responded to or engaged with. If you have replied to a message, you will see a Replied icon next to the message.

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To Configure the Unresponded Messages Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Unresponded Messages widget.

• Configure the Message Count field (specifying how many Unresponded Messages to display).

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

4.5 Stream Widget

The Stream widget displays real-time or historical data related to messaging streams, such as activity on social media channels. You can also create channel specific streams or Posts that are in approval or that have been published and add them to the homepage to indicate the users to focus majorly on the specific type of posts.

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To Configure the Stream Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Stream widget.

• Configure the following fields:

  • Message Count: Specify the number of messages to display.

  • Dashboard: Select the dashboard from which the stream data will be pulled.

  • Stream: Choose the specific stream within that dashboard, that displays the messages contained within that stream for users.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

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4.6 Quick Publisher Widget

The Quick Publisher widget is a shortcut for creating posts on social media or messaging platforms without having to go into the Create Post button on DST. You can also configure channel-specific actions that are frequently used, which will be accessible with a single click.

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To Configure the Quick Publisher Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Quick Publisher widget.

• Configure the following fields:

  • Label: Enter the label that will appear as the button on the widget.

  • Type: Choose Media or Template.

  • Media Tab: This appears only after the Media is selected in the Type field. You can choose the type of media (such as Image Template, Add from DAM and Upload Media) that the DST user should be able to quickly access.

  • Channel: You can select the channel specific template.

  • Account Type and Post Type: Select the corresponding account and post type for the specific channel.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

The below table contains the list of options available to configure in the Quick Publisher Widget.

4.7 Briefing Widget

The Briefing widget provides a quick overview of Distributed user’s performance of the messages and published posts, new followers, and other updates for a selected timeframe. These details will give them the insights that they need to better their performance. 

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To Configure the Briefing Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Briefing widget.

• Configure the following fields:

  • Briefing Categories: Select which categories (e.g., reach, followers) to display.

  • Time Range: Specify the time range for the data.

  • Inbox New Messages: This appears only when the ‘Inbox New Messages’ category is selected. Count of all the new messages of the selected stream will appear to the DST user.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

4.8 Gamification User Status Widget

The Gamification User Status widget displays your total points and points earned in a week, but it is only available if the Gamification feature is enabled.

To Configure the Gamification User Status Widget:

No configuration required — the widget will automatically show your points if the Gamification feature is added to the homepage.

Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

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4.9 Gamification Leaderboard Widget

Using Gamification, you can motivate the Distributed Users to get habituated with the environment better. This widget displays the top DST users with the highest gamification points. This is also available only if Gamification feature is enabled.

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To Configure the Gamification Leaderboard Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Gamification Leaderboard widget.

• Configure the following fields:

  • User Count: Select the number of users in this widget.

  • Time Range: Specify the time range for which the points have to be calculated.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

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4.10 Accounts Widget

The Accounts widget displays all channel accounts linked to the DST platform. With the help of the Account Summary widget, you can add/re-add/reactivate accounts directly from the home page. Besides, it will give you a comprehensive picture of the added channels. In addition, it will also suggest you to add accounts for channels for which you have added no account. If you click Manage Accounts, you will be directed to the Accounts Settings section where you can make necessary changes to your accounts. 

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To Configure the Accounts Widget:

No configuration required — Once added to the Homepage by adding the title, this widget simply lists all accounts.

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​Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

4.11 Banner Widget

The Banner widget allows you to display images or videos that depict their brand as banners at the top of the homepage.

To Configure the Banner Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Banner widget.

• Configure the following fields:

  • Media Type: Choose whether to display Photo, Video, or both.

  • Upload the media (photo/video) through the Media Uploader.

  • Redirection Link (Optional): You can also add a redirection link below the Media type to redirect the user to a particular webpage.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

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4.12 Case Widget

This widget allows you to display case types as columns, similar to engagement columns.

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To Configure the Case Widget:

• Go to the Available Widgets panel and click Add Widget.

• Select Case widget.

• Configure the following fields:

  • Dashboard: Choose the dashboard that the case data will come from.

  • Stream: Choose the specific stream for displaying case data (This will work only if the Case type of streams is selected).

  • Number of Cases: Specify how many cases to display.

• Click Save.

• Once the widget is added to the homepage, the below image depicts how it is visible to the Distributed users.

​5. Widget Action Options

You can perform several actions on widgets once they have been added to a homepage.

Here are the options available:

5.1 Edit Widget

• Click the Edit icon to modify widget details.

• Changes will be reflected in all homepages the widget is assigned to.

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5.2 Clone Widget

• Click the Clone icon to duplicate a widget for use.

5.3 Delete Widget

• Click Delete to remove a widget.

  • From Available Widgets: This removes the widget entirely from the right-side panel (Available Widgets), making it inaccessible on all homepages it is linked to.

  • From Template: This removes the widget only from the template (left-side panel of Available Widgets Screen) it’s assigned to, but the widget remains on other homepages it’s associated with.

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5.4 All Actions: You can create, edit, assign, and unassign from homepages. 

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5.5 Drag and Drop: You cannot create, edit, or clone the widget. You can only assign and unassign from the homepages.​