Approval Paths and Queues Value Realization
Updated
Use | Opportunity | Value |
Approvals for users who are publishing (including paid content, if applicable). | A user, or group of users, has the ability to approve or reject content before it goes live. | Make sure all of the content that is being published adheres to your company’s social media guidelines. |
Modify content sent for approval. | You can change the message content, the campaign associated with the message, any tagging applied, and the scheduling of the message. | Being able to make changes as an approver lets you make quick alterations to messages that may require edits without requiring you to reject the message and re-compose it. |
Create forced approvals. | You can set a condition in the Rules Engine so that anytime a specific user posts, the post will have to go through a pre-created approval path, or you can select individual users to approve the post. | This ensures that all messages sent from specific users go through the proper approval process. |
Approval queues in Monitoring Dashboards. | Link an approval queue to an approval path so you can visualize messages in Monitoring Dashboard columns as they follow the tiered approval path. | Know exactly where messages are in the approval process by having your approval queues in Monitoring Dashboards. |
Create a shared Planner Board filtered to only show specific account/brand approvals. | See approvals on the Planner for only the brands/accounts you approve content for. | Visualize the content as part of your editorial calendar to see the dates and times posts will go live once approved. |
Legal Approval | Route all messages to the legal team early in the content creation process; encourage them to approve via the Sprinklr mobile applications. | Save time and energy by not using email or other internal methods. |