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Queue

Queue

Articles

(6)

Subscribe to an Inbound Queue

Overview You can add yourself as a subscriber to Inbound Message queue type. If any message is added to the inbound message queue to which you have subscribed, then you will receive a notification. [New feature in v8.5] Ensure that the notification settings of Message Added to Queue under Inb

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Knowledge Base Article

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Queue

Manage Global and Workspace Queues

Once you have created a queue within Sprinklr, you can edit your queue details, update your queue permissions and remove the queue permanently. In this section, we will go over how to manage workspace and global queues. Besides navigating to the workspace and global queues, the process of managing t

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delete workspace queue

update global queue permissions

Global Queues

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Knowledge Base Article

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Queue

Add a Global Queue to assign options to queues automatically

Learn how you can create a Global Queue from the Platform Settings in order to assign various options to queues automatically.Global Queues help you save time by automatically arranging inbound messages, suggestions, approvals, cases, and tasks. You can think of queues as invisible folders that hous

Global Queue

Add Global Queue

Knowledge Base Article

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Queue

About Global and Workspace Queues

In Sprinklr, Global and Workspace Queues are used to store various types of assets viewable within different Dashboards. Workspace Queues are used to store Inbound Messages, while Global Queues are used for Inbound Messages, Suggestions, Approvals, Cases, and Tasks. You can think

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Global Queues

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Knowledge Base Article

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Queue

Create and Assign Global Task Queues

Global Queues are used in the Workflow Engine to assign a task to a Task Queue. Assigning the task to a Task Queue lets anyone within the queue to pick up the task depending on their current bandwidth. Create a Global Task Queue Click the New Tab icon and select Settings

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Knowledge Base Article

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Queue

Approval Paths and Queues Value Realization

Use Opportunity Value Approvals for users who are publishing (including paid content, if applicable). A user, or group of users, has the ability to approve or reject content before it goes live. Make sure all of the conten

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Approval paths and queues

Approval Paths and Queues Starter Kit

Value Realization

Knowledge Base Article

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Queue

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