Subscribe to an Inbound Queue

Updated 

Overview

You can add yourself as a subscriber to Inbound Message queue type. If any message is added to the inbound message queue to which you have subscribed, then you will receive a notification. [New feature in v8.5]

Ensure that the notification settings of Message Added to Queue under Inbound is turned on.

Space_icon_Spaceship.png

This help topic is for the Sprinklr V3 version, which has been deprecated. A corresponding article for the Sprinklr Space version is coming soon.

Check out our Getting Started Guides to learn more about the Sprinklr Space Experience.

To Subscribe for Notifications

From the top navigation bar:

  1. From the main menu, go to Administration > Settings.
  2. On the left pane click Icon_Hamburger_Menu.png button and select Queues under Client or Partner, depending on your requirement.
  3. Locate an existing Inbound Message Queue and click Edit.
  4. Click Select Subscribers and add yourself or the user group as subscribers.

Engagement_Inbound_Queue_Subscribers.png