The Standard Reporting Dashboard eliminates the need to create custom reporting dashboards from scratch. It provides comprehensive insights into various aspects of Agent Nudges, including: Total number of Agent Nudges generated, interactions with buttons like Guided Workflows, Theme-wise breakdown of nudges, Number of escalation nudges triggered, KB articles and other actions completed via Agent Nudges. With these insights, brands can now gain a clearer understanding of Agent Nudge performance and impact.

The reporting for Agent Nudges is available by default so we have the option to Standard Reporting.

On the Launchpad for Sprinklr Service, under the Agent Augmentation, click Agent Nudge.

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The Agent Nudge screen is displayed.

On the Agent Nudge screen, click the Reporting tab. The Reporting Dashboard is displayed, showcasing the preconfigured widgets with data in it.

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